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Thread: Can we have a "Solved" button?

  1. #1
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    Default Can we have a "Solved" button?

    If we have this, we could hit it and the title for the tread could show solved.

  2. #2
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    Default Re: Can we have a "Solved" button?

    This question has been asked multiple times - it can't be done to preserve NTTP-compatibility. I myself would love to see such a function as well, since it saves a lot of time for us helpers and also would make searching for solutions within this forum easier - but: it's not possible here.

  3. #3
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    Default Re: Can we have a "Solved" button?

    It also would not work that good. Many people do not even take the effort to tell here that their problem is solved and how (and may be say "thank you" to those who helped). Do you think those people will come back to click a Solved button (where we still have no idea how it is solved)?
    Henk van Velden

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    Default Re: Can we have a "Solved" button?

    On 06/23/2011 05:36 PM, antttikutoja wrote:
    >
    > If we have this, we could hit it and the title for the tread could show
    > solved.


    there is a place to add tags to threads, and you can tag a thread as
    solved..

    then, you can search on that tag when using
    http://forums.opensuse.org/search.php

    additionally, you can always use the word 'solved' (or 'fixed', or
    'solution', or 'yipee!', or 'perfect', or 'works' or even 'thank you')
    in your search when trying to find only solved threads..

    finally, most folks don't seem to search prior to asking anyway. (like
    the answer to your question is easily found with this search
    http://tinyurl.com/5uvx33p even without a button to hit to make it [SOLVED])

    --
    DD
    Caveat
    Hardware
    [url=http://tinyurl.com/DD-Software]Software[/ul]
    23 June: Sunrise 4:36 AM, Sunset 10:03 PM

  5. #5
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    Default Re: Can we have a "Solved" button?

    Quote Originally Posted by hcvv View Post
    It also would not work that good. Many people do not even take the effort to tell here that their problem is solved and how (and may be say "thank you" to those who helped). Do you think those people will come back to click a Solved button (where we still have no idea how it is solved)?
    Indeed that is so true.

    In addition, I've also lost count of the threads where myself (or someone else) clearly SOLVED a user's problem in the thread - and then they went and added a new unrelated problem on same thread, or someone else with a new problem jumped in the thread with a different problem asking for help. SOLVED becomes meaningless in those running threads.

    There have been cases where we SOLVED a user's problem (as stated) and then the user disputed the solution, modifying their problem description in the process.

    So who judges the solution as being SOLVED ?

    The SOLVED marking, while a nice idea - just does not work in part because of the undisciplined nature of a massive amount of the posting on our forum.

  6. #6
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    Default Re: Can we have a "Solved" button?

    The SOLVED marking, while a nice idea - just does not work in part because of the undisciplined nature of a massive amount of the posting on our forum.
    Indeed. Such things only work in a displined environment with "Incident managent", "Problem management", "Change management", and the like. But not in the archaic chaos that is called the Internet.

    Sometimes I long for more discipline. But then again, I stopped working. I better love he chaos of Internet.
    Henk van Velden

  7. #7
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    Default Re: Can we have a "Solved" button?

    On 06/23/2011 08:06 PM, oldcpu wrote:
    >
    > In addition, I've also lost count of the threads where myself (or
    > someone else) clearly SOLVED a user's problem in the thread - and then
    > they went and added a new unrelated problem on same thread, or someone
    > else with a new problem jumped in the thread with a different problem
    > asking for help. SOLVED becomes meaningless in those running threads.


    maybe there should be more moderator involvment in locking 'solved'
    threads...yes, i know there remains that question you raised on who
    decides it is solved, what if it doesn't stay solved etc etc...but, it
    might help in cutting down on the folks that plop into a long thread
    where several different folks with the 'same' or 'similar' problems have
    been helped...and, then writes "I have exactly the same problem . . ."
    in two year old thread having to do with a now past end of life version,
    etc ...

    now, i understand locking "solved" threads would add an extra burden to
    the moderators who _already_ have all the work they need (when compared
    to the meager pay received)...but, it _might_ be overall beneficial to
    the community....and, might need to be considered... (i'm not pushing
    this, i can easily see too much work for too little payoff)

    but, it shouldn't be too had to find a programmer around here somewhere
    who could write a little script which would (if nothing else) lock all
    threads started in the year 2008 (for example....or later)..

    and, i _guess_ someone else could write a script which would alert the
    mod team to the just posted words (like) "that solved my problem,
    thanks"...and, if someone had time, then . . .

    and, if the same person comes back with "hey is is still broke" it could
    be unlocked or . . .

    --
    DD
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    [url=http://tinyurl.com/DD-Software]Software[/ul]
    23 June: Sunrise 4:36 AM, Sunset 10:03 PM

  8. #8
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    Default Re: Can we have a "Solved" button?

    On Fri, 24 Jun 2011 00:06:12 +0530, DenverD
    <DenverD@no-mx.forums.opensuse.org> wrote:

    > maybe there should be more moderator involvment in locking 'solved'
    > threads...


    maybe that task can be delegated, to a group of people that qualify, have
    some time to spare, and would like to see this taken care of.

    i don't think choosing should be such a big problem. just go down the list
    of top posters, and moderators could edit the result for what they
    consider unwise choices. not democratic, but reasonable. they (mods) got
    power over what happens here anyway.

    and those top posters don't have to agree, of course. i wouldn't be
    surprised though if many would. they're spending a substantial amount of
    time here, and more organized thread handling would make their life much
    easier.

    --
    phani.

  9. #9
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    Default Re: Can we have a "Solved" button?

    I have rather positive experiences with the following approach; what we (linux-club.de) do is pinning a guide how to mark a thread as "solved" in every subforum. Occasionally we will have to ask a thread opener to do so, but in about 90 to 95% of the threads they do that themselves¹. It does not involve lots of work for the moderators, and the effect is quite positive (as I said: solutions can be researched easier, helpers save time by not having to read threads that have already been solved successfully). I don't think the pessimistic prejudices stated here are justified.

    Either way, that does not touch the fact that this forum wants to stay NTTP-compatible.

    ¹Note that *the thread opener* decides whether a problem is solved or not. In case someone else is jumping in the thread, it can be locked. As I wrote: it works very well for us.

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