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Thread: reporting of messages

  1. #1
    Join Date
    Jun 2008
    Location
    Earth - Denmark
    Posts
    11,210

    Default reporting of messages

    ref:
    http://forums.opensuse.org/english/c...ml#post2195365
    where hendersj wrote, as part of a discussion where i had asked an
    habitual wrong forum poster to stop it: ". . . again ask that if
    anyone has a problem with a post in the forum, please use the REPORT
    button and let staff deal with it."

    takes a while for stuff to sink in but finally i think i get the message!

    though it is a little more trouble to have to sign into the web fora
    to report a badly placed post (rather than just directly face the
    offender) i can avoid the piling on of some irritators by hiding and
    sending a report..

    but, perhaps this is a rather new directive to allow the staff to deal
    with it--and the FAQ/ToC should be modified to formalize the requirement..

    additionally, the current verbiage displayed on the report entry page
    ["Note: This is ONLY to be used to report spam, advertising messages,
    and problematic (harassment, fighting, or rude) posts."] also needs to
    be changed to reflect this new directive to report misplaced posts..

    --
    DenverD
    CAVEAT: http://is.gd/bpoMD [posted via NNTP w/openSUSE 10.3]

  2. #2
    Join Date
    Jul 2008
    Location
    Bellevue, WA
    Posts
    14,393

    Default Re: reporting of messages

    On Sun, 25 Jul 2010 14:31:32 +0000, DenverD wrote:

    > ["Note: This is ONLY to be used to report spam, advertising messages,
    > and problematic (harassment, fighting, or rude) posts."] also needs to
    > be changed to reflect this new directive to report misplaced posts..


    I believe "problematic" already encompasses what's needed there, but will
    take the suggestion under advisement.

    The thing is that having users arguing over whether posts are misplaced
    or not doesn't solve anything, and can (and we've seen it happen) result
    in harassment/fighting as a result. The user can't do anything to move
    the post themselves, it requires staff action.

    All we're asking is that the users leave things that need staff
    interaction to the staff to deal with. By reporting it, you bring it to
    our attention. We may move it, we may not - that is a judgment call that
    we'll make, but if the posts don't get moved (or removed, or someone
    doesn't get banned), we ask that the users trust that we reviewed the
    situation and made our decision. We discuss *every* reported post and
    take action if we think it's necessary.

    Jim
    --
    Jim Henderson
    openSUSE Forums Administrator
    Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

  3. #3
    Carlos E. R. NNTP User

    Default Re: reporting of messages

    On 2010-07-25 17:03 GMT Jim Henderson wrote:

    > All we're asking is that the users leave things that need staff
    > interaction to the staff to deal with. By reporting it, you bring it
    > to our attention. We may move it, we may not - that is a judgment
    > call that we'll make, but if the posts don't get moved (or removed,
    > or someone doesn't get banned), we ask that the users trust that we
    > reviewed the situation and made our decision. We discuss *every*
    > reported post and take action if we think it's necessary.
    >
    > Jim


    Fair enough.

    I'm curious, though: how does an nntp user report any of this?
    Do we have to log in as web user (and registering)?

    --
    Cheers / Saludos,

    Carlos E. R.
    (from 11.2 x86_64 "Emerald" GM (Elessar))


  4. #4
    Join Date
    Jun 2008
    Location
    Earth - Denmark
    Posts
    11,210

    Default Re: reporting of messages

    yes.
    register (but, any existing novell ID/pass should work as the web
    forum is accessed via iChain) then log in, then find and report..

    --
    DenverD
    CAVEAT: http://is.gd/bpoMD [posted via NNTP w/openSUSE 10.3]

  5. #5
    Join Date
    Jul 2008
    Location
    Bellevue, WA
    Posts
    14,393

    Default Re: reporting of messages

    On Mon, 26 Jul 2010 10:32:27 +0000, Carlos E. R. wrote:

    > On 2010-07-25 17:03 GMT Jim Henderson wrote:
    >
    >> All we're asking is that the users leave things that need staff
    >> interaction to the staff to deal with. By reporting it, you bring it
    >> to our attention. We may move it, we may not - that is a judgment call
    >> that we'll make, but if the posts don't get moved (or removed, or
    >> someone doesn't get banned), we ask that the users trust that we
    >> reviewed the situation and made our decision. We discuss *every*
    >> reported post and take action if we think it's necessary.
    >>
    >> Jim

    >
    > Fair enough.
    >
    > I'm curious, though: how does an nntp user report any of this? Do we
    > have to log in as web user (and registering)?


    Yes, that would be necessary to use the 'report' function. We receive a
    notification and it creates a discussion for us in a private area so we
    can discuss the topic. No real easy way to reproduce that functionality
    in NNTP.

    Jim



    --
    Jim Henderson
    openSUSE Forums Administrator
    Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

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