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Thread: Can't change my email address

  1. #1
    Join Date
    Jun 2008
    Location
    Norwich, UK
    Posts
    197

    Unhappy Can't change my email address

    Tried this under both Konqueror (3.5.9) and Firefox (2.0.14) in openSUSE 10.2

    Selecting ...
    openSUSE Forums > User Control Panel
    Edit Email & Password

    I enter my current pasword, my new email address and confirm it (leaving the New password & confirm password fields blank). I click on Save changed and get ...

    "The password you have entered does not match your current one. Please press the back button, enter the correct details and try again."

    I've tried several times on both browsers just to make sure it's not mis-keying and keep getting the same result .

    Alan

  2. #2
    Join Date
    Jan 2008
    Location
    U.K East Anglia
    Posts
    2,595

    Default Re: Can't change my email address

    you need to enter your password to make these changes

    Andy
    To be is to do = Immanuel Kant
    To do is to be = Descartes.
    Do be do be do = Frank Sinatra

    SuSE user since 7.0,Linux user since 1994

  3. #3
    Join Date
    Jun 2008
    Location
    Norwich, UK
    Posts
    197

    Default Re: Can't change my email address

    I did enter my password - I thought I made that clear in the original post. There are 3 sections to the form ...

    1. Password (I enter this)
    2. Change password (ignored as I don't want to change it)
    3. Change email address (I enter my new email address twice here)

    When I click on 'Save Changes' the password field is immediately cleared, the form submits and then I get the error.

  4. #4
    Join Date
    Jan 2008
    Location
    U.K East Anglia
    Posts
    2,595

    Default Re: Can't change my email address

    hmm, strange. just tried on my account & it worked. P.M. an admin with the details you want changing & i'm sure they will sort it

    Andy
    To be is to do = Immanuel Kant
    To do is to be = Descartes.
    Do be do be do = Frank Sinatra

    SuSE user since 7.0,Linux user since 1994

  5. #5
    Join Date
    Jun 2008
    Location
    Norwich, UK
    Posts
    197

    Default Re: Can't change my email address

    In sheer desperation I've now even tried (may the flying spaghetti monster have mercy on my soul) XP with Firefox and IE7 and I still get the password field blanking followed by the password match error message

    I'll PM an admin if I can find out how.

    Alan (another East Anglian)

  6. #6
    Join Date
    Jan 2008
    Location
    U.K East Anglia
    Posts
    2,595

    Default Re: Can't change my email address

    click on the admins nick & select p.m. from the list, nice to see another East Anglian

    Andy
    To be is to do = Immanuel Kant
    To do is to be = Descartes.
    Do be do be do = Frank Sinatra

    SuSE user since 7.0,Linux user since 1994

  7. #7
    Join Date
    Aug 2007
    Location
    Utah, USA, Earth, Milky Way
    Posts
    5,830
    Blog Entries
    3

    Default Re: Can't change my email address

    Refer to http://tinyurl.com/5g5yfz. It's something we need to address in
    the templates. Thanks for pointing it out fudokai!


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