Macbook Core Duo/OpenSuse 11.2 - No Sound Headphone Port

**audiomechanic** · 14-Nov-2009, 14:16

Hello everyone! I hope you all are doing well.

I just installed Opensuse 11.2 on my Macbook Core Duo (older Macbook but still Intel) and I get sound out of my speakers, but not my headphone port. So far, everything else seems to work except this.

I can provide any further hardware/software information if needed. Thank you in advance!

-Shane

**oldcpu** · 14-Nov-2009, 14:24

Originally Posted by audiomechanic

Hello everyone! I hope you all are doing well.

I just installed Opensuse 11.2 on my Macbook Core Duo (older Macbook but still Intel) and I get sound out of my speakers, but not my headphone port. So far, everything else seems to work except this.

I can provide any further hardware/software information if needed. Thank you in advance!

-Shane

Hi Shane. Finally !

... As a volunteer for helping with sound, I've been waiting for an 11.2 sound problem. Turns out openSUSE-11.2 with 1.0.21 of alsa has less problems for sound than previous openSUSE versions, and so as a volunteer who helps mostly with basic sound issues, its been rather boring for me. So its GREAT to FINALLY see a post looking for some suggestions on sound !

Please, can you give me some more information?

With your pc connected to the internet, run the following diagnostic script from a terminal

/usr/sbin/alsa-info.sh

, ... saying upload/share when prompted, and when it is complete, it will give you a URL. Please post the URL here. Just the URL.

Please also post the output of running the following commands in a terminal:

rpm -qa '*alsa*'
rpm -qa '*pulse*'
rpm -q libasound2
uname -a
cat /etc/modprobe.d/50-sound.conf

Thankyou for posting. I feel useful again.

**audiomechanic** · 14-Nov-2009, 15:00

WOW! Thank you for the reply!

I wish I had more time right now because I totally want to dive in and get my hands dirty.

I will post up the results from those commands you requested as soon as I get a chance.

Thank you once again, and, you're welcome.

**gpaunescu** · 15-Nov-2009, 03:56

Hi,

I have a similar problem; my notebook is Asus G50v.
All is working fine except sound in headphones; my sound in speakers is fine.
Here down is a part of alsa-info.txt:

!!Kernel Information
!!------------------

Kernel release: 2.6.31.5-0.1-pae
Operating System: GNU/Linux
Architecture: i686
Processor: i686
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: 1.0.20
Library version: 1.0.21a
Utilities version: 1.0.21

!!Loaded ALSA modules
!!-------------------

snd_hda_intel

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

ESound Daemon:
Installed - Yes (/usr/bin/esd)
Running - No

Jack:
Installed - Yes (/usr/bin/jackd)
Running - No

!!Soundcards recognised by ALSA
!!-----------------------------

0 [Intel ]: HDA-Intel - HDA Intel
HDA Intel at 0xf9ff8000 irq 22

I worry if jackd should not be started to work sound in headphones.

Thanks in advance for any help.

Gabi

**oldcpu** · 15-Nov-2009, 04:18

Originally Posted by gpaunescu

Hi,

I have a similar problem; my notebook is Asus G50v.
All is working fine except sound in headphones; my sound in speakers is fine.
Here down is a part of alsa-info.txt:

Gpaunescu, your PC is different. You should start a new thread. Having two different problems on the same thread will ONLY confuse everyone.

Also, partial information is not adequate. Maybe it is enough for you to solve your problem, but it is not enough for me to figure this out. So when you start the new thread, please provide all that I asked, if possible.

With your pc connected to the Internet, run the following diagnostic script from a terminal

/usr/sbin/alsa-info.sh

, ... saying upload/share when prompted, and when it is complete, it will give you a URL. Please post the URL here. Just the URL.

Please also post the output of running the following commands in a terminal:

rpm -qa '*alsa*'
rpm -qa '*pulse*'
rpm -q libasound2
uname -a
cat /etc/modprobe.d/50-sound.conf

Please do NOT cut corners in what you post. Please try to just give me the output that I asked for. I will just cause this help to take longer than necessary.

**audiomechanic** · 15-Nov-2009, 06:17

Originally Posted by oldcpu

Hi Shane. Finally !

... As a volunteer for helping with sound, I've been waiting for an 11.2 sound problem. Turns out openSUSE-11.2 with 1.0.21 of alsa has less problems for sound than previous openSUSE versions, and so as a volunteer who helps mostly with basic sound issues, its been rather boring for me. So its GREAT to FINALLY see a post looking for some suggestions on sound !

Please, can you give me some more information?

With your pc connected to the internet, run the following diagnostic script from a terminal

/usr/sbin/alsa-info.sh

, ... saying upload/share when prompted, and when it is complete, it will give you a URL. Please post the URL here. Just the URL.

Please also post the output of running the following commands in a terminal:

rpm -qa '*alsa*'
rpm -qa '*pulse*'
rpm -q libasound2
uname -a
cat /etc/modprobe.d/50-sound.conf

Thankyou for posting. I feel useful again.

Alrighty, I've got a moment to play.

The first command you gave ran fine and I chose Upload/Share as you requested, but I could not find the URL to copy/paste here. I scrolled through the entire output and couldn't find it. I did run the script a several times looking for it. I will definitely try again if you like.

As far as the rest of the commands:
rpm -qa 'alsa*'

Code:

linux-xty0:~ # rpm -qa 'alsa*'
alsa-1.0.21-3.2.i586
alsa-plugins-1.0.21-3.3.i586
alsa-utils-1.0.21-3.1.i586
alsa-oss-1.0.17-25.2.i586
alsa-devel-1.0.21-3.2.i586
linux-xty0:~ #

rpm -qa 'pulse*'

Code:

linux-xty0:~ # rpm -qa 'pulse*'
linux-xty0:~ #

rpm -q libasound2

Code:

linux-xty0:~ # rpm -q libasound2
libasound2-1.0.21-3.2.i586
linux-xty0:~ #

uname -a

Code:

linux-xty0:~ # uname -a
Linux linux-xty0 2.6.31.5-0.1-desktop #1 SMP PREEMPT 2009-10-26 15:49:03 +0100 i686 i686 i386 GNU/Linux
linux-xty0:~ #

cat /etc/modprobe.d/50-sound.conf

Code:

linux-xty0:~ # cat /etc/modprobe.d/50-sound.conf

options snd slots=snd-hda-intel
# u1Nb.FM5qfmnQDA7:82801G (ICH7 Family) High Definition Audio Controller
alias snd-card-0 snd-hda-intel
linux-xty0:~ #

Again, thank you very much for your help and time with this. I appreaciate it very much!

**oldcpu** · 15-Nov-2009, 07:38

Originally Posted by audiomechanic

The first command you gave ran fine and I chose Upload/Share as you requested, but I could not find the URL to copy/paste here. I scrolled through the entire output and couldn't find it. I did run the script a several times looking for it. I will definitely try again if you like.

That script output is very important.

Please try this instead, run the script to have it save the diagnostic file to /tmp/alsa-info.txt, and then open alsa-info.txt with a text editor and paste that file to pastebin - Type, paste, share.

/usr/sbin/alsa-info.sh --no-upload

then paste here the URL from the pastebin site.

Originally Posted by audiomechanic

rpm -qa 'pulse*'

Code:

linux-xty0:~ # rpm -qa 'pulse*'
linux-xty0:~ #

Please try:

rpm -qa '*pulse*'

**audiomechanic** · 15-Nov-2009, 11:55

Ok, here's the pastebin URL: pastebin - Shane - post number 1672405

and here's the other output:

rpm -qa '*pulse*'

Code:

linux-xty0:~ # rpm -qa '*pulse*'
libpulse-devel-0.9.19-2.3.i586
libpulse0-0.9.19-2.3.i586
libpulse-browse0-0.9.19-2.3.i586
libpulse-mainloop-glib0-0.9.19-2.3.i586
libxine1-pulse-1.1.16.3-2.pm.6.5.i586
linux-xty0:~ #

Thank you again for your help.

I will provide anything else you need.

**gpaunescu** · 15-Nov-2009, 12:00

[QUOTE=oldcpu;2067068]Gpaunescu, your PC is different. You should start a new thread. Having two different problems on the same thread will ONLY confuse everyone.

Sorry to post in wrong thread; I just only thought is similar problem.
I did open new thread:

Asus G50v - OpenSuse 11.2 - No Sound on headphones - openSUSE Forums

Thanks for your help.

**oldcpu** · 15-Nov-2009, 13:37

Originally Posted by audiomechanic

Ok, here's the pastebin URL: pastebin - Shane - post number 1672405[/code]
OK, thanks. That tells me/confirms a MacBook-1 running a 32-bit openSUSE-11.2 with the 2.6.31.5-0.1-desktop kernel. The MacBook as a stack9221 hardware audio codec.

A question on your headphones. ... Are they USB headphones ?

If it is a nominal input jack headphone, then the Headphone sound should be working from what I can see from the diagnostic script. So lets 1st investigate if the mixer has mislabeled one of the mixer settings ... I note this:

#!!Amixer output
#!!-------------
#!!-------Mixer controls for card 0 [Intel]
#Card hw:0 'Intel'/'HDA Intel at 0x90440000 irq 22'
# Mixer name : 'SigmaTel STAC9221 A1'
#Simple mixer control 'Speaker',1
# Capabilities: pvolume pswitch
# Playback channels: Front Left - Front Right
# Limits: Playback 0 - 64
# Mono:
# Front Left: Playback 64 [100%] [0.00dB] [off]
# Front Right: Playback 64 [100%] [0.00dB] [off]

Note Speaker-1 control is muted to OFF. In the off chance that is a mislabeled headphone control, can you unmute that and test your headphones?

If that does not work, and if these are regular headphones (not usb) there is a slight chance the alsa sound driver autoprobe did not properly configure your MacBook upon boot for sound. Hence we can try forcing a boot configuration for sound. There is a list in the 1.0.21 alsa documentation in a the HD-Audio-Models.txt file that gives a list for the stac9221. That list is copied and pasted below:

Code:

STAC9220/9221
=============
  ref		Reference board
  3stack	D945 3stack
  5stack	D945 5stack + SPDIF
  intel-mac-v1	Intel Mac Type 1
  intel-mac-v2	Intel Mac Type 2
  intel-mac-v3	Intel Mac Type 3
  intel-mac-v4	Intel Mac Type 4
  intel-mac-v5	Intel Mac Type 5
  intel-mac-auto Intel Mac (detect type according to subsystem id)
  macmini	Intel Mac Mini (equivalent with type 3)
  macbook	Intel Mac Book (eq. type 5)
  macbook-pro-v1 Intel Mac Book Pro 1st generation (eq. type 3)
  macbook-pro	Intel Mac Book Pro 2nd generation (eq. type 3)
  imac-intel	Intel iMac (eq. type 2)
  imac-intel-20	Intel iMac (newer version) (eq. type 3)
  ecs202	ECS/PC chips
  dell-d81	Dell (unknown)
  dell-d82	Dell (unknown)
  dell-m81	Dell (unknown)
  dell-m82	Dell XPS M1210
  auto		BIOS setup (default)

Now I do not know one Mac from another

... but what you can do is one at a time test each item from that list. You can ONLY test one at a time, as anything else will not work for certain.

So assume these are regular headphones, to apply an item from the list and test it, you need to edit your /etc/modprobe.d/50-sound.conf file. Lets say you start off by trying the model option intel-mac-v1 (I picked that at random from the list). You can edit that file with root permissions

in gnome by typing: gnomesu gedit /etc/modprobe.d/50-sound.conf
in kde4 by typing: kdesu 'kwrite /etc/modprobe.d/50-sound.conf'

and then add an extra line to the front of the /etc/modprobe.d/50-sound.conf file so that the file looks like:

Code:

options snd-hda-intel model=intel-mac-v1
options snd slots=snd-hda-intel
# u1Nb.FM5qfmnQDA7:82801G (ICH7 Family) High Definition Audio Controller
alias snd-card-0 snd-hda-intel

then save the change and restart your alsa sound driver by typing in a terminal su -c 'rcalsasound restart' and enter root password when prompted and then restart your mixer (kmix in kde and alsamixer in gnome) and test your sound and test your headphones.

If that does not work, then go on to the next item in the list, say intel-mac-v2, and in the /etc/modprobe.d/50-sound.conf file replace intel-mac-v1 with intel-mac-v2 and save the change and restart your alsa sound driver by typing in a terminal su -c 'rcalsasound restart' and enter root password when prompted and then restart your mixer (kmix in kde and alsamixer in gnome) and test your sound and test your headphones.

Keep doing that for each one in the list until you either find one that works, or you try them all. Note some may actually break your sound. No worries. just move on to the next, and keep trying.

Good luck !