Hardware Help Please (Compaq CQ50)

[mjung79]

This gets confusing with two separate threads running. In the future, please keep each problem in its own thread. After you issue the command 'sudo /sbin/depmod -a', does 'sudo /sbin/modprobe wl' then work? If not, please send me the output of sudo find /lib/modules -name wl.ko

After doing 'depmod -a', 'modprobe wl' now works. Do I need to add 'wl' to the modules loaded on boot now?

I apologize for the confusion with two topics in this thread. I can open a new thread for the wireless issue, but it sounds like we may be close to resolving it.

The alsa-driver-unstable-kmp-pae-1.0.21.20091030_2.6.27.37_0.1-4.1 driver is still showing in my list after performing the latest commands, oldcpu. I checked to make sure the DVD and multimedia repositories were not in my list. Still no sound.

[growbag]

Originally Posted by oldcpu

How do you know the problem is pulse??

...I don't, but when someone says the Linux equivalent of "My LADA broke down!", I automatically give the Linux equivalent of "...and you're surprised?".

[oldcpu]

Originally Posted by mjung79

The alsa-driver-unstable-kmp-pae-1.0.21.20091030_2.6.27.37_0.1-4.1 driver is still showing in my list after performing the latest commands, oldcpu. I checked to make sure the DVD and multimedia repositories were not in my list. Still no sound.

Ahh .. you were supposed to remove it BEFORE sending those commands.

Please remove it now.

Then reboot.

[mjung79]

Well, it looks like the issue with wireless is now resolved, thanks to the help of lwfinger. The module is now loading at boot time and my saved network was autoconnected after reboot. Thanks!

More info on the sound to come.

[mjung79]

Ok, some additional info on the sound problem.

I used YAST to remove the alsa-driver-unstable-kmp-pae-1.0.21.20091030_2.6.27.37_0.1-4.1 driver. Confirmed that it's no longer listed and rebooted. Still no sound from speakers. I do, however note that I get sound if I have headphones plugged in. I can't say whether this is new or not since I didn't think to test it initially. I am rerunning the alsa-info script and commands oldcpu request earlier to see if the info has changed in a meaningful way to you.

Here is the new alsa info.

mjung@geekbox:~> rpm -qa '*alsa*'
alsa-utils-1.0.18-6.4
alsa-plugins-1.0.18-6.12
alsa-docs-1.0.18-8.12.1
alsa-tools-1.0.18-1.13
alsa-1.0.18-8.12.1
alsa-driver-kmp-pae-1.0.21.20091104_2.6.27.37_0.1-2.1
alsa-plugins-pulse-1.0.18-6.12
alsa-oss-1.0.17-1.37
alsa-firmware-1.0.17-1.42

mjung@geekbox:~> rpm -qa '*pulse*'
pulseaudio-module-lirc-0.9.14-2.2.1
pulseaudio-lang-0.9.14-2.2.1
libpulse-browse0-0.9.14-2.2.1
pulseaudio-module-x11-0.9.14-2.2.1
libxine1-pulse-1.1.15-23.3.3
pulseaudio-0.9.14-2.2.1
pulseaudio-module-jack-0.9.14-2.2.1
libpulse-mainloop-glib0-0.9.14-2.2.1
pulseaudio-utils-0.9.14-2.2.1
pulseaudio-esound-compat-0.9.14-2.2.1
alsa-plugins-pulse-1.0.18-6.12
libpulse0-0.9.14-2.2.1
pulseaudio-module-bluetooth-0.9.14-2.2.1
pulseaudio-module-zeroconf-0.9.14-2.2.1

mjung@geekbox:~> rpm -q libasound2
libasound2-1.0.18-8.12.1

mjung@geekbox:~> uname -a
Linux geekbox 2.6.27.37-0.1-pae #1 SMP 2009-10-15 14:56:58 +0200 i686 athlon i386 GNU/Linux

mjung@geekbox:~> cat /etc/modprobe.d/sound

options snd slots=snd-hda-intel
# M71A.fSQZAcZzQX5:MCP78S [GeForce 8200] High Definition Audio
alias snd-card-0 snd-hda-intel

[oldcpu]

Originally Posted by mjung79

Ok, some additional info on the sound problem.

I used YAST to remove the alsa-driver-unstable-kmp-pae-1.0.21.20091030_2.6.27.37_0.1-4.1 driver. Confirmed that it's no longer listed and rebooted. Still no sound from speakers. I do, however note that I get sound if I have headphones plugged in. I can't say whether this is new or not since I didn't think to test it initially. I am rerunning the alsa-info script and commands oldcpu request earlier to see if the info has changed in a meaningful way to you.

Here is the new alsa info.

alsa-utils-1.0.18-6.4
alsa-plugins-1.0.18-6.12
alsa-docs-1.0.18-8.12.1
alsa-tools-1.0.18-1.13
alsa-1.0.18-8.12.1
alsa-driver-kmp-pae-1.0.21.20091104_2.6.27.37_0.1-2.1
alsa-plugins-pulse-1.0.18-6.12
alsa-oss-1.0.17-1.37
alsa-firmware-1.0.17-1.42

libasound2-1.0.18-8.12.1

The rpms are still not right. I can not figure out why they are not updating with the zypper command. You are not the first person I've seen with this failure of the command to update. I use Smart Package manager myself for software update, so I do not know much about zypper.

Are you selecting NO to the request to change vendor? You should select YES. It just makes no sense.

All I can suggest is download from here Index of /repositories/multimedia:/libs/openSUSE_11.1/i586 these rpms to your hard drive :

• alsa-1.0.21-49.1.i586.rpm
• alsa-docs-1.0.21-49.1.i586.rpm
• alsa-oss-1.0.17-27.3.i586.rpm
• alsa-plugins-1.0.21-19.4.i586.rpm
• alsa-plugins-pulse-1.0.21-19.4.i586.rpm
• alsa-tools-1.0.21-6.3.i586.rpm
• alsa-utils-1.0.21-15.3.i586.rpm
• libasound2-1.0.21-49.1.i586.rpm

and from here Index of /repositories/multimedia:/libs/openSUSE_11.1/noarch download

• alsa-firmware-1.0.20-5.1.noarch.rpm

and then from a terminal in the directory where you downloaded them, with root permissions update to them with:

rpm -Uhv alsa-1.0.21-49.1.i586.rpm alsa-docs-1.0.21-49.1.i586.rpm alsa-oss-1.0.17-27.3.i586.rpm alsa-plugins-1.0.21-19.4.i586.rpm alsa-plugins-pulse-1.0.21-19.4.i586.rpm alsa-tools-1.0.21-6.3.i586.rpm alsa-utils-1.0.21-15.3.i586.rpm libasound2-1.0.21-49.1.i586.rpm alsa-firmware-1.0.20-5.1.noarch.rpm

and then run:

SuSEconfig

and then

ldconfig

and reboot and test your sound.

I don't use that "rpm -Uvh .... " command very often. I do not think there are commas between each rpm ... but my memory is rusty here. If you have a syntax problem, please advise.

If that install is successful, but sound does not work, we can try to force a configuration into your /etc/modprobe.d/sound file, although the auto probe of alsa sound driver upon boot should work.

There is a risk that your removing the alsa-driver-unstable-kmp-pae AFTER you updated the alsa-driver-kmp-pae has caused a further problem, as it should have been removed BEFORE, but I honestly do not know if that is the case.

Reference sound working in headset but not speakers, that is not unusual. One of the alsa developers once told me that it is MUCH easier for a developer to get the sound driver code working in headphones than it is in speakers.

[mjung79]

The rpms are still not right. I can not figure out why they are not updating with the zypper command. You are not the first person I've seen with this failure of the command to update. I use Smart Package manager myself for software update, so I do not know much about zypper.

Are you selecting NO to the request to change vendor? You should select YES. It just makes no sense.

I'm not seeing any request to change vendor. Here's the output of the sequence of zypper commands:

mjung@geekbox:~> rpm -qa '*alsa*'
alsa-utils-1.0.18-6.4
alsa-plugins-1.0.18-6.12
alsa-docs-1.0.18-8.12.1
alsa-tools-1.0.18-1.13
alsa-1.0.18-8.12.1
alsa-driver-kmp-pae-1.0.21.20091104_2.6.27.37_0.1-2.1
alsa-plugins-pulse-1.0.18-6.12
alsa-oss-1.0.17-1.37
alsa-firmware-1.0.17-1.42
mjung@geekbox:~> zypper ar Index of /repositories/multimedia:/libs/openSUSE_11.1 multimedia
Root privileges are required for modifying system repositories.
mjung@geekbox:~> su
Password:
geekbox:/home/mjung # zypper ar Index of /repositories/multimedia:/libs/openSUSE_11.1 multimedia
Adding repository 'multimedia' [done]
Repository 'multimedia' successfully added
Enabled: Yes
Autorefresh: No
URI: Index of /repositories/multimedia:/libs/openSUSE_11.1

geekbox:/home/mjung # zypper install alsa alsa-docs alsa-utils alsa-plugins alsa-tools alsa-plugins-pulse alsa-oss alsa-firmware libasound2
Building repository 'multimedia' cache [done]
Loading repository data...
Reading installed packages...
'alsa' is already installed.
'alsa-docs' is already installed.
'alsa-utils' is already installed.
'alsa-plugins' is already installed.
'alsa-tools' is already installed.
'alsa-plugins-pulse' is already installed.
'alsa-oss' is already installed.
'alsa-firmware' is already installed.
'libasound2' is already installed.
Resolving package dependencies...
Nothing to do.
geekbox:/home/mjung # zypper rr multimedia
Removing repository 'multimedia' [done]
Repository 'multimedia' has been removed.
geekbox:/home/mjung # zypper ar Index of /repositories/multimedia:/audio:/KMP/openSUSE_11.1_Update multimedia
Adding repository 'multimedia' [done]
Repository 'multimedia' successfully added
Enabled: Yes
Autorefresh: No
URI: Index of /repositories/multimedia:/audio:/KMP/openSUSE_11.1_Update

geekbox:/home/mjung # zypper install alsa-driver-kmp-pae
Building repository 'multimedia' cache [done]
Loading repository data...
Reading installed packages...
'alsa-driver-kmp-pae' is already installed.
Resolving package dependencies...
Nothing to do.
geekbox:/home/mjung # zypper rr multimedia
Removing repository 'multimedia' [done]
Repository 'multimedia' has been removed.
geekbox:/home/mjung # rpm -qa '*alsa*'
alsa-utils-1.0.18-6.4
alsa-plugins-1.0.18-6.12
alsa-docs-1.0.18-8.12.1
alsa-tools-1.0.18-1.13
alsa-1.0.18-8.12.1
alsa-driver-kmp-pae-1.0.21.20091104_2.6.27.37_0.1-2.1
alsa-plugins-pulse-1.0.18-6.12
alsa-oss-1.0.17-1.37
alsa-firmware-1.0.17-1.42
geekbox:/home/mjung # rpm -q libasound2
libasound2-1.0.18-8.12.1

After going through the manual RPM downloads and commands you suggested below (no syntax errors, so your memory is serving you well!) I get some change in my RPM list, but still nothing from the sound test:

mjung@geekbox:~/Desktop> rpm -qa '*alsa*'
alsa-plugins-pulse-1.0.21-19.4
alsa-1.0.21-49.1
alsa-firmware-1.0.20-5.1
alsa-docs-1.0.21-49.1
alsa-driver-kmp-pae-1.0.21.20091104_2.6.27.37_0.1-2.1
alsa-tools-1.0.21-6.3
alsa-plugins-1.0.21-19.4
alsa-oss-1.0.17-27.3
alsa-utils-1.0.21-15.3

What do you think is the next step? Thank you again for your suggestions so far.

[oldcpu]

Originally Posted by mjung79

After going through the manual RPM downloads and commands you suggested below (no syntax errors, so your memory is serving you well!) I get some change in my RPM list, but still nothing from the sound test:

mjung@geekbox:~/Desktop> rpm -qa '*alsa*'
alsa-plugins-pulse-1.0.21-19.4
alsa-1.0.21-49.1
alsa-firmware-1.0.20-5.1
alsa-docs-1.0.21-49.1
alsa-driver-kmp-pae-1.0.21.20091104_2.6.27.37_0.1-2.1
alsa-tools-1.0.21-6.3
alsa-plugins-1.0.21-19.4
alsa-oss-1.0.17-27.3
alsa-utils-1.0.21-15.3

What do you think is the next step? Thank you again for your suggestions so far.

I assume sound still works in headphones?

Its possible you may need to delete and re-install alsa-driver-kmp-pae. The reason being there may be an overlap between the alsa-driver-unstable-kmp-pae that was inappropriately installed, and by removing it AFTER the alsa-driver-kmp-pae was updated, you could have removed something inadvertently that the alsa-driver-kmp needs.

So I recommend:
(1) remove alsa-driver-kmp-pae
(2) re-install alsa-driver-kmp-pae.
Do NOT install alsa-driver-unstable-pae. CHECK to ensure you do not install it by mistake
(3) reboot, and test.
(4) if no sound in speakers, then try making an update to your /etc/modprobe.d/sound file as described below to force an audio configuration upon boot.

The diagnostic script that you ran, identified your PC's hardware audio codec as a CX20561 (hermosa). I believe that is the same as a Conexant 5051 which was renamed to CX20561. If that is correct, then there are predefined model configurations that can be forced, if the alsa driver auto probe does not work appropriately upon boot.

The list from the alsa 1.0.21 HD-Audio-Models.txt file has this for the Conexant 5051:

Conexant 5051  
=============
  laptop	Basic Laptop config (default)
  hp		HP Spartan laptop
  hp-dv6736	HP dv6736
  lenovo-x200	Lenovo X200 laptop

So AFTER you followed my suggestions in steps (1) to (4) above, I recommend you try EACH ONE of these model options, one at a time, stopping if any one of them gets your speaker sound working.

To try them, you need to edit your PC's /etc/modprobe.d/sound file. Lets try the model "laptop" from that above list first. To do this open the file with root permissions. You can do this

• in gnome by typing: gnomesu gedit /etc/modprobe.d/sound
• in kde by typing: kdesu 'kwrite /etc/modprobe.d/sound'

and enter root password when prompted. Then add a line to the start of the /etc/modprobe.d/sound file, so that the file looks like this:

options snd-hda-intel model=laptop
options snd slots=snd-hda-intel
# M71A.fSQZAcZzQX5:MCP78S [GeForce 8200] High Definition Audio
alias snd-card-0 snd-hda-intel

save the change. Then restart your alsa sound driver by typing: su -c 'rcalsasound restart' and restart your mixer (kmix in KDE and alsamixer in Gnome) and test your sound.

If "laptop" does not give speaker sound, then again change the /etc/modprobe.d/sound file, replacing "laptop" with "hp" (the next item in the list). Save the change. Then restart your alsa sound driver by typing: su -c 'rcalsasound restart' and restart your mixer (kmix in KDE and alsamixer in Gnome) and test your sound.

If "hp" does not work, try the next entry in the list (hp-dv6736). Try each of the 4 items in the list, stopping only IF your speaker sound works.

If after all of that it still does not work, remove that line from the /etc/modprobe.d/sound file, and please restart your PC, and then in your /home/username directory, as a regular user, immediately after restarting your PC, with your PC connected to the internet, run:

dmesg > dmesg.txt && curl -F file=@dmesg.txt nopaste.com/a

That will paste the contents of dmesg to a web site so I can check it out.

If I do not find anything there, we are into bug writing territory (and also at that point, and only at that point, possibly into experimenting with disabling pulse audio).

[oldcpu]

A silly question.

Does your laptop PC have an audio enable/disable in BIOS ? If so, please ensure sound is enabled. Windoze tends to ignore that BIOS setting, but Linux will use it, and often if sound is disabled in BIOS, Windoze sound will work and Linux sound fail.

[mjung79]

I assume sound still works in headphones?

Its possible you may need to delete and re-install alsa-driver-kmp-pae. The reason being there may be an overlap between the alsa-driver-unstable-kmp-pae that was inappropriately installed, and by removing it AFTER the alsa-driver-kmp-pae was updated, you could have removed something inadvertently that the alsa-driver-kmp needs.

So I recommend:
(1) remove alsa-driver-kmp-pae
(2) re-install alsa-driver-kmp-pae.
Do NOT install alsa-driver-unstable-pae. CHECK to ensure you do not install it by mistake
(3) reboot, and test.

Well, after following this, sound immediately started working on the speakers.

Thanks so much for your help, all those who contributed to this thread, especially oldcpu and lwfinger for figuring out my issues.