82801H (ICH8 Family) HD Audio Controller (rev 03)

[joeecat1]

I am an absolute novice, so I need help from ground zero as to the commands. I know how to run the terminal program; that's all.
I have an acer aspire 8920; I believe the sound card is an intel 82801H (ich8 family) HD audio controller.

I cannot get any sound.

Can someone walk me through each step after I start the terminal program?

Thanks,

joeecat1

[oldcpu]

Originally Posted by joeecat1

I am an absolute novice, so I need help from ground zero as to the commands. I know how to run the terminal program; that's all.
I have an acer aspire 8920; I believe the sound card is an intel 82801H (ich8 family) HD audio controller.

I cannot get any sound.

Can someone walk me through each step after I start the terminal program?

I think the Acer Aspire 8920 is relatively new, and could be a bit tricky for a beginner (but probably very simple for an average user).

Most likely the alsa (sound driver) autoprobe during boot did not recognize your sound device, and probably configured your sound inexactly.

But I am guessing, as I do not know the details of the Acer Aspire 8920 hardware. Nor do I know your openSUSE version. The recommendations to be given can be different dependant on one's openSUSE version.

Can you start by telling us your openSUSE version?

If you wish to race ahead you can try the openSUSE troubleshooting guide:
SDB:AudioTroubleshooting - openSUSE together with reading this thread: Acer Aspire 6935g - no sound - openSUSE Forums ...

or you can simply go about this slower, by providing the information requested and through a series of many iterative posts we will arrive at a fix for sound.

Welcome to openSUSE forums.

[joeecat1]

Hi,

Yes, it's the 11.0 I downloaded from their website.

joeecat1

[oldcpu]

Originally Posted by joeecat1

Yes, it's the 11.0 I downloaded from their website.

11.0 or 11.1 ?

11.1 is the current version.

I do not think it possible to download 11.0 now adays. Or did you download 11.0 last year, and only now to try installing?

[joeecat1]

Sorry, it's 11.1.

[oldcpu]

Originally Posted by joeecat1

Sorry, it's 11.1.

Ok, then please with your laptop connected to the internet, open a terminal or a konsole, and type "su" (no quotes) to get root permissions, and then copy and paste into that console the following twice (press enter/return after each paste):

/usr/sbin/alsa-info.sh

that will run a script (that comes with openSUSE-11.1 but not with 11.0), and the 1st time it runs it will ask if you wish to update. Select "yes" to update. The 2nd time you run it, it will do a diagnosis on your PC's hardware and software and when it is complete it will post the information to a site on the web and give you a URL. Please post here the URL. Just the URL.

Then please also copy and paste the following into the konsole/terminal and post here the output:

rpm -qa | grep alsa
rpm -qa | grep pulse
rpm -q libasound2
uname -a
cat /etc/modprobe.d/sound

Hopefully with that information I will be able to make a recommendatoin