Another person with no sound in 11.1

juntunen · #1 (**permalink**) 17-Jan-2009, 18:33

In Opensuse 9.1 - 11 I was getting sound with this system. However, I am not getting sound after having installed 11.1 32 bit.

THis is a clean install, however, I did import my list of installed software from the previous 11.0 install and I left the /home partition unformatted. If any of that makes a difference.

So far I have done this:

Made sure the onboard sound chip is turned on in in bios (really shouldn't have had to check this but I did) - the sound chip is on.
verified that speakers are properly plugged in.

Followed the steps on SDB:AudioTroubleshooting - openSUSE.

overview: did it and passed

Step 1: terminal seems to indicate that sound is going out but I hear nothing.

Step 2: While trying to call up the volume adjustment yast crashes and I get the following error:

YaST got signal 11 at YCP file Wizard.ycp:743
/sbin/yast2: line 437: 6861 Segmentation fault $ybindir/y2base $module "$@" "$SELECTED_GUI" $Y2_GEOMETRY $Y2UI_ARGS

Don't know if it is worthwhile continueing but I went to the next step.

step 3:I ran the scripts with the output stored here http://www.alsa-project.org/db/?f=0f...4816f7500930ec

and

tsalsa.txt - nopaste.com (beta)

I don't know what all might be wrong with the sound but from what I have been able to figure out Phonon is not set up correctly. Or is the problem that Pulseaudio is not running? or both?

Well that is what I have been able to find out.

HELP!

oldcpu · #2 (**permalink**) 17-Jan-2009, 19:53

Quote:

Originally Posted by juntunen

In Opensuse 9.1 - 11 I was getting sound with this system. However, I am not getting sound after having installed 11.1 32 bit.

THis is a clean install, however, I did import my list of installed software from the previous 11.0 install and I left the /home partition unformatted. If any of that makes a difference.

So far I have done this:

Made sure the onboard sound chip is turned on in in bios (really shouldn't have had to check this but I did) - the sound chip is on.
verified that speakers are properly plugged in.

Followed the steps on SDB:AudioTroubleshooting - openSUSE.

overview: did it and passed

Step 1: terminal seems to indicate that sound is going out but I hear nothing.

Step 2: While trying to call up the volume adjustment yast crashes and I get the following error:

YaST got signal 11 at YCP file Wizard.ycp:743
/sbin/yast2: line 437: 6861 Segmentation fault $ybindir/y2base $module "$@" "$SELECTED_GUI" $Y2_GEOMETRY $Y2UI_ARGS

OK, thanks for running the scripts. A seg fault is never nice, as it indicates typically some sort of memory problem.

Still, I note this in your mixer:

Amixer contents for card 0 [V8237] _____________________________________
amixer set 'Exchange Front/Surround',0 off
amixer set 'External Amplifier',0 on

Did you try switching the external amp OFF, and switch the Surround ON ? I don't know if that will make a difference, but it is something I would try.

What happens when you run:

su -c 'rcalsasound restart'

Does that successfully restart your sound? Does the sound test work after that? Do this sound (speaker) test in a konsole (try as both a regular user and also as user root):

speaker-test -c2 -l5 -twav

Did you install alsa-firmware? If not, please do so, reboot your PC and test your audio.

Reference the seg fault, can you with your PC connected to the Internet, copy and paste the following command into a gnome terminal or kde konsole:

dmesg > dmesg.txt && curl -F file=@dmesg.txt nopaste.com/a

and then post the URL that you are given. Sometimes that gives some hints.

Please also copy and paste the following into a gnome-terminal or konsole and post here the output:

rpm -qa | grep alsa
rpm -qa | grep pulse
rpm -q libasound2
uname -a
cat /etc/modprobe.d/sound

juntunen · #3 (**permalink**) 17-Jan-2009, 20:48

Did you try switching the external amp OFF, and switch the Surround ON ? I don't know if that will make a difference, but it is something I would try.

There is no surround sound to turn on or off.
I have A set of speakers hooked to the computer and the amplifier was never on.

su -c 'rcalsasound restart'

Shutting down sound driver done
Starting sound driver: via82xx

speaker-test -c2 -l5 -twav

speaker-test 1.0.18

Playback device is default
Stream parameters are 48000Hz, S16_LE, 2 channels
WAV file(s)
Rate set to 48000Hz (requested 48000Hz)
Buffer size range from 16 to 16384
Period size range from 8 to 8192
Using max buffer size 16384
Periods = 4
was set period_size = 4096
was set buffer_size = 16384
0 - Front Left
1 - Front Right
Time per period = 2.732329
0 - Front Left
1 - Front Right
Time per period = 3.071887
0 - Front Left
1 - Front Right
Time per period = 2.901507
0 - Front Left
1 - Front Right
Time per period = 3.072027
0 - Front Left
1 - Front Right
Time per period = 3.071832

Did you install alsa-firmware? If not, please do so, reboot your PC and test your audio.

yes that is covered in the overview so I had already checked that before hand.

Reference the seg fault, can you with your PC connected to the Internet, copy and paste the following command into a gnome terminal or kde konsole:

dmesg > dmesg.txt && curl -F file=@dmesg.txt nopaste.com/a

and then post the URL that you are given. Sometimes that gives some hints.

dmesg.txt - nopaste.com (beta)

Please also copy and paste the following into a gnome-terminal or konsole and post here the output:

rpm -qa | grep alsa

tsalsa-20080914-0.pm.1
alsa-plugins-pulse-1.0.18-6.12
alsa-tools-gui-1.0.18-1.13
alsa-docs-1.0.18-8.7
FA_clalsadrv-1.2.2-0.pm.3
python-alsaaudio-0.4-0.pm.1
alsa-plugins-maemo-1.0.18-6.12
alsa-debuginfo-1.0.18-8.7
alsa-plugins-1.0.18-6.12
alsa-plugins-jack-1.0.18-6.12
alsa-oss-1.0.17-1.37
alsamixergui-0.9.0rc1-584.132
alsa-tools-debuginfo-1.0.18-1.13
alsa-plugins-samplerate-1.0.18-6.12
java-1_6_0-sun-alsa-1.6.0.u11-1.1
alsa-devel-1.0.18-8.7
alsa-firmware-1.0.17-1.42
alsa-tools-1.0.18-1.13
alsa-utils-1.0.18-6.4
alsa-1.0.18-8.7
cairo-dock-alsaMixer-1.6.3.1-3.pm.20081207

rpm -qa | grep pulse

alsa-plugins-pulse-1.0.18-6.12
pulseaudio-0.9.12-9.6
audacious-plugins-output-pulse-1.5.1-0.pm.9
vlc-beta-aout-pulse-1.0.0-2008121001.1
libxine1-pulse-1.1.16.1-0.pm.0
xmms-pulse-0.9.4-0.pm.1
pulseaudio-esound-compat-0.9.12-9.6
libpulse-browse0-0.9.12-9.6
libpulsecore4-0.9.12-9.6
pulseaudio-utils-0.9.12-9.6
pulseaudio-module-zeroconf-0.9.12-9.6
libao-pulse-0.9.3-1.185
libpulse0-0.9.12-9.6
pulseaudio-module-jack-0.9.12-9.6
libpulse-mainloop-glib0-0.9.12-9.6
pulseaudio-module-x11-0.9.12-9.6
pulseaudio-module-gconf-0.9.12-9.6

rpm -q libasound2

rpm -q libasound2

uname -a

Linux linux-xkc3 2.6.27.7-9-default #1 SMP 2008-12-04 18:10:04 +0100 i686 athlon i386 GNU/Linux

cat /etc/modprobe.d/sound

alias snd-card-0 snd-via82xx
alias sound-slot-0 snd-via82xx

Thank you for your help.

oldcpu · #4 (**permalink**) 17-Jan-2009, 20:56

Quote:

Originally Posted by juntunen

rpm -q libasound2
rpm -q libasound2

Do I read this correctly? Is it correct that you do not have libasound2 installed? If not, please install this application. It is needed.

juntunen · #5 (**permalink**) 17-Jan-2009, 22:10

Quote:

Originally Posted by oldcpu

Do I read this correctly? Is it correct that you do not have libasound2 installed? If not, please install this application. It is needed.

Sorry copied the wrong line.

> rpm -q libasound2
libasound2-1.0.18-8.7

oldcpu · #6 (**permalink**) 17-Jan-2009, 22:22

Your sound should be working. I do note there were some recent updates to the alsa sound driver affecting the AD1980. Its possible one of them affected your software/driver configuration of your audio hardware.

The only thing I can think of is for you to try updating your alsa to the latest version, to see if that has a fix for the problem you have encountered.

You can do that update by opening a gnome terminal or kde konsole, type "su" (no quotes, enter root password when prompted) and then carefully copy and paste the following 6 zypper commands one at a time in sequence while your PC is connected to the internet:

Code:

 zypper ar http://download.opensuse.org/repositories/multimedia:/audio/openSUSE_11.1/ multimedia

Code:

zypper install alsa alsa-devel alsa-oss alsa-plugins-maemo alsa-utils alsa-tools alsa-plugins-samplerate alsa-tools-debuginfo alsa-plugins-pulse alsa-plugins-jack alsa-debuginfo alsa-plugins alsa-docs alsa-tools-gui alsa-firmware libasound2

Code:

 zypper rr multimedia

Code:

zypper ar http://download.opensuse.org/repositories/multimedia:/audio:/KMP/openSUSE_11.1/ multimedia

Code:

zypper install alsa-driver-kmp-default

Code:

zypper rr multimedia

then restart your PC and test your sound with the speaker-test I noted above.

oldcpu · #7 (**permalink**) 17-Jan-2009, 22:23

Quote:

Originally Posted by juntunen

speaker-test -c2 -l5 -twav

speaker-test 1.0.18

Playback device is default
Stream parameters are 48000Hz, S16_LE, 2 channels
WAV file(s)
Rate set to 48000Hz (requested 48000Hz)
Buffer size range from 16 to 16384
Period size range from 8 to 8192
Using max buffer size 16384
Periods = 4
was set period_size = 4096
was set buffer_size = 16384
0 - Front Left
1 - Front Right
Time per period = 2.732329
0 - Front Left
1 - Front Right
Time per period = 3.071887
0 - Front Left
1 - Front Right
Time per period = 2.901507
0 - Front Left
1 - Front Right
Time per period = 3.072027
0 - Front Left
1 - Front Right
Time per period = 3.071832

This suggests your sound is working. You should hear a lady's voice saying 'FRONT LEFT','FRONT RIGHT' at the same time. Do you hear that?

juntunen · #8 (**permalink**) 18-Jan-2009, 01:31

I did everything you suggest and I am now getting sound!!!!!!!!!!!!

what I don't understand is, why yast is still crashing when I try to adjust the volume?