no sound on new Suse 11.1 ?

[ziovanja]

Thank you opdcpu, here is the URL you asked me for:

http://www.alsa-project.org/db/?f=7d...71806ba46f8339

And the symptoms of my problem: no sound at all. I tried almost everything and I'm certainly missing something, but I'm not new to Linux at all... Even plugging external headphones doesn't help. No sound at all but, the worst thing, no error logged anywhere at all...

You hel will be really appreciated, thank you!

P.S.: Please, ignore the line

snd-hda-intel: model=lenovo

in my ALSA Information Script, it was just a (desperate) test

[oldcpu]

Originally Posted by ziovanja

Thank you opdcpu, here is the URL you asked me for:

http://www.alsa-project.org/db/?f=7d...71806ba46f8339

And the symptoms of my problem: no sound at all. I tried almost everything and I'm certainly missing something, but I'm not new to Linux at all... Even plugging external headphones doesn't help. No sound at all but, the worst thing, no error logged anywhere at all...

P.S.: Please, ignore the line

snd-hda-intel: model=lenovo

in my ALSA Information Script, it was just a (desperate) test

OK, but you understand that a wrong model option will possibly affect the output of the script, and thus possibly give misleading information?

What laptop do you have? A dell ? an Acer ? an HP ?

You could try updating your alsa to the latest cutting edge rpms (which are newer than those that come with openSUSE-11.1) following the guidance here: Alsa-update - openSUSE Please read that carefully, and note there are 6 zypper commands you must send, and not just 3 (which some users mistakenly do). Also note you must restart your PC after an alsa update.

After updating alsa, you could also try updating your /etc/modprobe.d/sound file with an appropriate option, with such as something like:

options snd slots=snd-hda-intel,snd-hda-intel
# 5Dex.DVex+nmP8+5:SBx00 Azalia (Intel HDA)
alias snd-card-0 snd-hda-intel
options snd-hdal-intel model=dell-m4-1
# NXNs.HS4OKn_IlZ0:RV620 Audio device [Radeon HD 34xx Series]
alias snd-card-1 snd-hda-intel

then restart alsa by either rebooting, or typing in a terminal with root permissions "rcalsasound restart" and launch your mixer again and test your audio.

Note I obtained "dell-m4-1" from the ALSA-Configuration.txt file, which states:

	STAC92HD71B*
	  ref		Reference board
	  dell-m4-1	Dell desktops
	  dell-m4-2	Dell desktops

Instead of "dell-m4-1" one could also try "dell-m4-2" in the /etc/modprobe.d/sound file.

I note HP DV5 laptop users with the same hardware audio codec instead to use:

options snd slots=snd-hda-intel,snd-hda-intel
# 5Dex.DVex+nmP8+5:SBx00 Azalia (Intel HDA)
alias snd-card-0 snd-hda-intel
options snd-hdal-intel model=hp-m4 enable_msi=1
# NXNs.HS4OKn_IlZ0:RV620 Audio device [Radeon HD 34xx Series]
alias snd-card-1 snd-hda-intel

The mixer is also very sensitive so be careful with setting up the mixer. For example, take a look at this thread:
No sound, openSUSE 11.1 on HP dv5-1030en - openSUSE Forums

[ziovanja]

Ok dear oldcpu,

I did everything you told me, but unfortunately with no results.

So I set back everything as after the fresh installation, rebooted and relaunched alsa-info.sh:

http://www.alsa-project.org/db/?f=28...85a5218223f17e

My laptopo is a HP Pavilion DV5 (AMD Turion X2 Dual-Core Mobile RM-72). Hope not annoying you

Have a nice day,

ZioVanja

[oldcpu]

Originally Posted by ziovanja

I did everything you told me, but unfortunately with no results.

So I set back everything as after the fresh installation, rebooted and relaunched alsa-info.sh:

http://www.alsa-project.org/db/?f=28...85a5218223f17e

My laptopo is a HP Pavilion DV5 (AMD Turion X2 Dual-Core Mobile RM-72). Hope not annoying you

My experience in helping users with the HP DV5 is audio works.

Please:

a. update your alsa per this guide here: Alsa-update - openSUSE Read the guide carefully. Note you need to send 6 zypper commands (do not make the mistake of sending only 3, which some users do).

b. then add the option line "options snd-hdal-intel model=hp-m4 enable_msi=1" to your /etc/modprobe.d/sound file, like I already suggested,

c. restart your PC, then test your sound. PAY CAREFUL ATTENTION to your mixer. Various HP DV5 users have done steps a and b, and then complained their sound still did not work, when in fact all that was blocking them was a misconfigured mixer.

[ziovanja]

No way, I actually did everything, followed your instruction and also others' one, but no sound at all. Maybe a PulseAudio issue.

[oldcpu]

Originally Posted by ziovanja

No way, I actually did everything, followed your instruction and also others' one, but no sound at all. Maybe a PulseAudio issue.

OK, then I would like to do a quality check on what you state you have done.

Please, with your pc connected to the internet, open a gnome terminal or a konsole, and send the following command:

/usr/sbin/alsa-info.sh

that will give you a URL. Please post that URL here.

And also, please send the following commands, one at a time, in a gnome-terminal or a konsole, and copy the output here:

rpm -qa | grep alsa
rpm -qa | grep pulse
rpm -q libasound2
uname -a
cat /etc/modprobe.d/sound

[ziovanja]

Here I am:

http://www.alsa-project.org/db/?f=f5...21d4ded212a0b0

abulafia:~ # rpm -qa | grep alsa
alsa-tools-1.0.18.git20081201-1.5
alsa-oss-32bit-1.0.17-1.37
alsa-plugins-pulse-1.0.18-6.13
alsa-1.0.18.git20081212-1.1
alsa-firmware-1.0.17.git20081202-2.3
tsalsa-20080914-0.pm.1
alsa-utils-1.0.18.git20081122-1.7
alsa-oss-1.0.17-1.43
alsa-plugins-1.0.18-6.13
alsa-driver-kmp-default-1.0.18.20081221_2.6.27.7_9.1-1.1

abulafia:~ # rpm -qa | grep pulse
libpulse-browse0-0.9.12-9.5
libpulsecore4-0.9.12-9.5
pulseaudio-0.9.12-9.5
alsa-plugins-pulse-1.0.18-6.13
libpulse0-32bit-0.9.12-9.6
pulseaudio-module-gconf-0.9.12-9.5
libpulse0-0.9.12-9.5
libpulse-mainloop-glib0-0.9.12-9.5
pulseaudio-utils-0.9.12-9.5

abulafia:~ # rpm -q libasound2
libasound2-1.0.18.git20081212-1.1

abulafia:~ # uname -a
Linux abulafia 2.6.27.7-9-default #1 SMP 2008-12-04 18:10:04 +0100 x86_64 x86_64 x86_64 GNU/Linux

abulafia:~ # cat /etc/modprobe.d/sound
options snd slots=snd-hda-intel,snd-hda-intel
# 5Dex.DVex+nmP8+5:SBx00 Azalia (Intel HDA)
alias snd-card-0 snd-hda-intel
options snd-hdal-intel model=hp-m4 enable_msi=1
# NXNs.HS4OKn_IlZ0:RV620 Audio device [Radeon HD 34xx Series]
alias snd-card-1 snd-hda-intel

Thank you!

ZioVanja

[oldcpu]

Originally Posted by ziovanja

http://www.alsa-project.org/db/?f=f5...21d4ded212a0b0

OK, the model option was not accepted with the syntax we provided. I note this:

!!Loaded sound module options
!!--------------------------
!!Module: snd_hda_intel
bdl_pos_adj : 32,32,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
enable : Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y
enable_msi : 0
model : <NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,<NULL>,

enable_msi of 0, and no model option.

So maybe we need to try a different syntax. Try this in your /etc/modprobe.d/sound file:

options snd slots=snd-hda-intel,snd-hda-intel
options snd-hdal-intel model=hp-m4 enable_msi=1
# 5Dex.DVex+nmP8+5:SBx00 Azalia (Intel HDA)
alias snd-card-0 snd-hda-intel
# NXNs.HS4OKn_IlZ0:RV620 Audio device [Radeon HD 34xx Series]
alias snd-card-1 snd-hda-intel

reboot and test your sound.

[ziovanja]

Nothing at all: PulseAudio seems to detect everything correctly - I mean, PulseAudio applet allows me to high and low volume, and also shows me processes and devices, although it's not clear at all to me which and what they are - but no sound at all in my speakers nor headphones.

Googleing around makes me think that I'm not the only one, a lot of people are requesting assistance on this issue. I'm starting to think is a release bug somewhere. I could try to install the good old 11.0, but it would be a pity: sound is the only issue - and 3D acceleration, but I don't need it, since I use my laptop for professional purpose only.

Anyway, I want to really thank you for your kind help!

ZioVanja

[oldcpu]

Originally Posted by ziovanja

Nothing at all: PulseAudio seems to detect everything correctly - I mean, PulseAudio applet allows me to high and low volume, and also shows me processes and devices, although it's not clear at all to me which and what they are - but no sound at all in my speakers nor headphones.

Hmmm.... I'm not quite willing to give up on this ....

Try instead this (I moved the additional entry up to 1st line) in the /etc/modprobe.d/sound file:

options snd-hdal-intel model=hp-m4 enable_msi=1
options snd slots=snd-hda-intel,snd-hda-intel
# 5Dex.DVex+nmP8+5:SBx00 Azalia (Intel HDA)
alias snd-card-0 snd-hda-intel
# NXNs.HS4OKn_IlZ0:RV620 Audio device [Radeon HD 34xx Series]
alias snd-card-1 snd-hda-intel

reboot, test your sound, check your mixer. Use the sound test I recommended.

speaker-test -c2 -l5 -twav

Then if that does not work, use this instead (dell-m4-1):

options snd-hdal-intel model=dell-m4-1 enable_msi=1
options snd slots=snd-hda-intel,snd-hda-intel
# 5Dex.DVex+nmP8+5:SBx00 Azalia (Intel HDA)
alias snd-card-0 snd-hda-intel
# NXNs.HS4OKn_IlZ0:RV620 Audio device [Radeon HD 34xx Series]
alias snd-card-1 snd-hda-intel

reboot, test your sound, check your mixer. Use the sound test I recommended.

And if that doesn't work, use instead (dell-m4-2):

options snd-hdal-intel model=dell-m4-2 enable_msi=1
options snd slots=snd-hda-intel,snd-hda-intel
# 5Dex.DVex+nmP8+5:SBx00 Azalia (Intel HDA)
alias snd-card-0 snd-hda-intel
# NXNs.HS4OKn_IlZ0:RV620 Audio device [Radeon HD 34xx Series]
alias snd-card-1 snd-hda-intel

reboot, test your sound, check your mixer. Use the sound test I recommended.

After making the edits to the /etc/modprobe.d/sound file, instead of rebooting, you can also type:

su -c 'rcalsasound restart'

entering root password when prompted.

If those do not work, run:

rpm -qa | grep pulse

and record what pulse applications you have installed. Then remove pulse (you can always re-install them, as you have a list now as to what was installed) and go through the above 3 different /etc/modprobe.d/sound files, to see if one works.