novell shop recommends ie browser

[growbag]

hmm, both sad and disappointing!

Kind of like the parent with a cigarette in his/her mouth yelling at their kid for smoking ö_Ö.

.....another slice of hypocrisy anyone?

[DenverD]

> HP ... bought a Dell.

let me suggest you write a kind and gentle email about web sites not
tested against all customer's preferred browsers, and send a copy to
both....praising one, and not the other..

--
DenverD (Linux Counter 282315)
A Texan in Denmark

[DenverD]

> Novell's e-shopping website was designed by a
> third party that didn't make it Firefox compatible.

and, shouldn't the ability to work with browsers other than IE have been
a contractual part of Novell's requirement for services rendered?

--
DenverD (Linux Counter 282315)
A Texan in Denmark

[PurpleMonkey]

Originally Posted by GofBorg

> I'm simply baffled at how an outfit that sells products based on Linux
> can recommend IE, don't they realise it only runs natively in Windows
>

Well in HP's case they didn't actually come out and say they didn't
support Firefox...the site just refused to work once I went to
buy the thing. <shrug> Anyway I fired up my VM with WIndows and opened
IE, but....I decided to shop some more AND...here's the rub, found a better
deal at Dell...soooooo....bought a Dell.

Sorry I should have been clearer, I was refering to Novell. I'm simply baffled at Novell getting themselves into the situation where you can't order anything from their shop using openSUSE.

[GofBorg]

>
> You have my deepest condolences . . . ;-)

LOL..Didn't buy it for me so cost was king.

[idshark]

so this means the QA Dept from novell uses IE right ? Thats just plain sorry

[snakedriver]

For what it's worth:

Firefox has a tool that AFAIK makes the receiving end think that it's another type browser -- including IE7 Vista.

I used that all the time to view Fox News' videos in 10.3; could not with plain ole Firefox; could with Firefox using Tools > User Agent Switcher > IE (whatever it was in 10.3).

(BTW, with 11.0 & the latest Firefox I don't have that problem )

Edit: I think I ordered the boxed version of 11.0 using 11.0 rc1 or rc2 with Firefox.

On Thu, 03 Jul 2008 08:45:41 +0000, DenverD wrote:

> and, shouldn't the ability to work with browsers other than IE have been
> a contractual part of Novell's requirement for services rendered?

Probably is now, but Digital River has been the shopnovell provider for
many, many years - well before the acquisition of SuSE, and at a time
where the alternatives didn't have the market share they have now. I
personally had discussions with people making those types of decisions
because I was one of the minority users using Mozilla and various parts
of the site just simply didn't work for me as a result.

Jim

[DenverD]

> I personally had discussions with people making those types of
> decisions

good for you, do it some more!
get them to MAKE Digital River make the site non-IE friendly, and never
again recommend using IE to solve their html coding (non-W3 compliant)
deficiencies..

--
DenverD (Linux Counter 282315)
A Texan in Denmark

On Fri, 04 Jul 2008 09:00:05 +0000, DenverD wrote:

>> I personally had discussions with people making those types of
>> decisions
>
> good for you, do it some more!
> get them to MAKE Digital River make the site non-IE friendly, and never
> again recommend using IE to solve their html coding (non-W3 compliant)
> deficiencies..

Easier said than done - all the training stuff is no longer handled by DR
but instead by Gilmore Global, and their site works in Firefox - so
that's progress.

The *best* way to effect this type of change is for customers to complain
in volume. I can talk until I'm blue in the face, but if it's coming
from customers, that has weight. So use the feedback links on the pages,
and when you get e-mails suggesting you use IE, reply that you're a Linux
user and IE isn't an option.

Jim