Bouncing Icons but Software not loading

[stubble]

I have 2 icons on my Desktop (Firefox and Thunderbird) on my newly installed openSUSE 11.2, which when I click on them the icon bounces for about 30 seconds, but then stops bouncing and the software doesn't load. I've deinstalled and reinstalled the software to no avail. What causes these icons to bounce but then not load? Is there anyway I can fix this so the software loads normally? I have a working internet connection, so it's not because of the lack of internet, as far as I can tell.

[ken_yap]

Usually it means that the program could not start. Open up the properties of the icon and note the program name. Then open up a terminal and run that command manually. That will show you what errors occurred.

[stubble]

ok.

firefox returns
couldn't load XPCOM

thunderbird returns
error while loading shared libraries: libglitz.so.1: cannot open shared object file: No such file or directory

How to overcome these two errors?

[ken_yap]

How did you install those packages? From mozilla? They don't happen if you use the openSUSE packages.

[stubble]

I installed them with openSUSE. I even deleted them with openSUSE and reinstalled them with openSUSE.

[ken_yap]

Show us your repos and packages:

zypper lr
rpm -qa 'Mozilla*'

[stubble]

I can't cut 'n paste because I'm posting on another machine. So I'll type it in here.

zypper lr

openSUSE 11.2-Debug No No
openSUSE 11.2-Non-OSS No No
openSUSE 11.2-OSS No No
openSUSE 11.2-Source No No
openSUSE 11.2-Update Yes Yes

rpm -qa "Mozilla*"

MozillaFirefox-branding-upstream-3.5.9-0.1.1.x86.64
MozillaThunderbird-3.0.4-1.1.1.x86.64
MozillaFirefox-3.5.9-0.1.1.x86.64

[ken_yap]

Look ok so far. Check if your packages are complete:

rpm -V MozillaFirefox MozillaThunderbird

Also check that you are running the correct programs:

which firefox thunderbird
ls -l /usr/bin/firefox /usr/bin/thunderbird

Should return

/usr/bin/firefox
/usr/bin/thunderbird
/usr/bin/firefox -> ../lib64/firefox/firefox.sh
/usr/bin/thunderbird -> ../lib64/thunderbird/thunderbird.sh

[stubble]

The rpm command returned nothing. the which command returned the first 2 (of the 4) lines. The ls command returned the last 2 (of the 4) lines.

[gogalthorp]

How did you install the OS? IF CD/DVD did you check the media?