Sound Does Not Work Suse 10.1 On Gateway Mx6941m

After installation of SUSE 10.1 the sound does not work at all in a Gateway MX6941m I already tested the system following the troubleshooting steps. I made it until the running of the talsa script. I git that my codec is Sigmatel ID 7634. I am at a loss from this point on. As an observation, I did install Fedora Core 8.0 early in this computer, and the sound did work even tough it did not after installation. Also, when I run a Live CD of Ubuntu, the sound works. All help and suggestion are welcome.

A second problem, I cannot access DVDs or CDs in the laptop, they are mounted but I cannot see teir contents and I got the "no permissions message". take care, Antonio.

I git that my codec is Sigmatel ID 7634. [/b]

openSUSE-10.1 comes with version 1.0.11 of alsa.

If you do a search on the alsa site for "sigmatel":
http://www.alsa-project.org/main/index.php...matel&go=Go
... and given the most current version of alsa is 1.0.16, I think you will see there are many updates to alsa since the 10.1 of openSUSE (and your 1.0.11 of alsa ) was released.

You could look at updating your version of alsa on your PC per this:
http://en.opensuse.org/Alsa-update#openSUSE-10.1
The restart your openSUSE and test your sound.

I already tested the system following the troubleshooting steps. I made it until the running of the talsa script. [/b]

Reference the diagnostic scripts in the audio troubleshooting guide, what was the problem? They should be easy to run. Lets say the script is called "oldcpu-script". Download it to your PC. Open a konsole and change to the directory where it is downloaded. And run it by typing: "bash oldcpu-script". Its that simple.

Thanks for the help, I really appreciate it. OK, yes, running the scripts was easy, that is how I got the info about the codec. What I dis was to update alsa in my laptop. I installed the 1.0.16 version of the files indicated in the guide. Including libasound, fxload (used by alsa-tools) which was not in my computer!!! I even installed kernel-default since it was not present in my installation. kernel-default was needed by alsa-drver-kmp-default, however when i install the rpm I still get the following:

linux-v534:/home/antonio # rpm -U alsa-driver-kmp-default-1.0.16.hg20080520_2.6.16.54_0.2.5-1.1.i586.rpm error: Failed dependencies:
kernel(drivers) = 1166ba124967e036 is needed by alsa-driver-kmp-default-1.0.16.hg20080520_2.6.16.54_0.2.5-1.1.i586
kernel(drivers) = 29b64cde50fb5a01 is needed by alsa-driver-kmp-default-1.0.16.hg20080520_2.6.16.54_0.2.5-1.1.i586
kernel(drivers) = 663606ce1ae533f9 is needed by alsa-driver-kmp-default-1.0.16.hg20080520_2.6.16.54_0.2.5-1.1.i586
kernel(drivers) = ffe5571dab15fa5f is needed by alsa-driver-kmp-default-1.0.16.hg20080520_2.6.16.54_0.2.5-1.1.i586
kernel(drivers_pci) = c94f5fd00ab863fc is needed by alsa-driver-kmp-default-1.0.16.hg20080520_2.6.16.54_0.2.5-1.1.i586
kernel(kernel) = 2d9703983fdda294 is needed by alsa-driver-kmp-default-1.0.16.hg20080520_2.6.16.54_0.2.5-1.1.i586
kernel(mm) = 7c866173c1772412 is needed by alsa-driver-kmp-default-1.0.16.hg20080520_2.6.16.54_0.2.5-1.1.i586
kernel(drivers_parport) = f82ba2c91eaa7517 is needed by alsa-driver-kmp-default-1.0.16.hg20080520_2.6.16.54_0.2.5-1.1.i586
kernel(drivers_pnp) = a58eed27a5569f65 is needed by alsa-driver-kmp-default-1.0.16.hg20080520_2.6.16.54_0.2.5-1.1.i586
kernel(drivers_base) = 28657c541ceff7e0 is needed by alsa-driver-kmp-default-1.0.16.hg20080520_2.6.16.54_0.2.5-1.1.i586
kernel(drivers_base) = ce5f40e54fecac2b is needed by alsa-driver-kmp-default-1.0.16.hg20080520_2.6.16.54_0.2.5-1.1.i586
kernel(fs) = 0fec0b799d4ed569 is needed by alsa-driver-kmp-default-1.0.16.hg20080520_2.6.16.54_0.2.5-1.1.i586
kernel(drivers_pcmcia) = ef94d013952aeed2 is needed by alsa-driver-kmp-default-1.0.16.hg20080520_2.6.16.54_0.2.5-1.1.i586
kernel(vmlinux) = fc61a77a0d6e419e is needed by alsa-driver-kmp-default-1.0.16.hg20080520_2.6.16.54_0.2.5-1.1.i586
kernel(arch_i386_kernel) = 10e628f86dbbe8db is needed by alsa-driver-kmp-default-1.0.16.hg20080520_2.6.16.54_0.2.5-1.1.i586
kernel(lib) = 9b5bc12e08126db0 is needed by alsa-driver-kmp-default-1.0.16.hg20080520_2.6.16.54_0.2.5-1.1.i586
kernel(fs_proc) = 93b4d7cf43fe9d84 is needed by alsa-driver-kmp-default-1.0.16.hg20080520_2.6.16.54_0.2.5-1.1.i586
kernel(drivers_media_video) = 3207ec53a339428a is needed by alsa-driver-kmp-default-1.0.16.hg20080520_2.6.16.54_0.2.5-1.1.i586
kernel(drivers_usb_core) = addd1e0063f1228c is needed by alsa-driver-kmp-default-1.0.16.hg20080520_2.6.16.54_0.2.5-1.1.i586
kernel(drivers_pnp_isapnp) = 5d7b81603274e6d2 is needed by alsa-driver-kmp-default-1.0.16.hg20080520_2.6.16.54_0.2.5-1.1.i586
kernel(drivers_input) = b37d676e4d7c90d1 is needed by alsa-driver-kmp-default-1.0.16.hg20080520_2.6.16.54_0.2.5-1.1.i586
kernel(arch_i386_mm) = 1b5754d4e2a2e297 is needed by alsa-driver-kmp-default-1.0.16.hg20080520_2.6.16.54_0.2.5-1.1.i586
kernel(drivers_input_gameport) = 6dc43eab5c069210 is needed by alsa-driver-kmp-default-1.0.16.hg20080520_2.6.16.54_0.2.5-1.1.i586
kernel(sound) = b5876d99b558956b is needed by alsa-driver-kmp-default-1.0.16.hg20080520_2.6.16.54_0.2.5-1.1.i586
kernel(security) = 493568ad344cc4e5 is needed by alsa-driver-kmp-default-1.0.16.hg20080520_2.6.16.54_0.2.5-1.1.i586
kernel(drivers_char) = 8ce5c65a4e1f14b1 is needed by alsa-driver-kmp-default-1.0.16.hg20080520_2.6.16.54_0.2.5-1.1.i586

I will appreciate any help in this regard .

I even installed kernel-default since it was not present in my installation. kernel-default was needed by alsa-drver-kmp-default[/b]

Please Stop!

When warned about a kernel update its VERY IMPORTANT you stop. Odds are you have made a mistake at this point. Do NOT install a kernel update without knowing what you are doing.

Please provide the output URL that the scripts gave you. ...
http://en.opensuse.org/SDB:AudioTroublesho...led_information

Also provide the output of:
<span style="font-family:Courier New">uname -a
rpm -qa | grep alsa
rpm -q libasound2
cat /etc/modprobe.d/sound</span>

Thank you for the help and the concern about the kernel. I went through the updates for 10.1 and found out that there were some for the kernel. I did update it and installed the rpms that were needed. i did upgrade all the stuff regarding the kernel and also installed libasound which in some of the guides for configuring sound is not even mentioned. Everything works pretty well now. Thanks again and this is a great forum. After the kernel thing I upgraded al the alsa package.

Antonio Maximo-Lozada, PhD. Nuclear Eng, Penn State

Please Stop!

When warned about a kernel update its VERY IMPORTANT you stop. Odds are you have made a mistake at this point. Do NOT install a kernel update without knowing what you are doing.

Please provide the output URL that the scripts gave you. ...
http://en.opensuse.org/SDB:AudioTrou...ed_information

Also provide the output of:
<span style="font-family:Courier New">uname -a
rpm -qa | grep alsa
rpm -q libasound2
cat /etc/modprobe.d/sound</span>
[/b]

I went through the updates for 10.1 and found out that there were some for the kernel. I did update it and installed the rpms that were needed. i did upgrade all the stuff regarding the kernel and also installed libasound which in some of the guides for configuring sound is not even mentioned. Everything works pretty well now. ...[/b]

GREAT!! CONGRATULATIONS!!

Thanks for sharing your solution.