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  #1 (permalink)  
Old 04-Mar-2008, 04:48
hmartinho
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First off all, Hi everybody!

I'm new to linux and even newer to OpenSuse.

I guess the title already says it all, I have an HP dv9680 and can't seem to get the sound to come out of it.
It didn't work fresh out of the box after installing, so I tried a couple answers I've found here and on suse support.

First thing I did was installing the missing firmware package for alsa, didn't work; after that I tried to manually install cutting edge alsa (1.0.16 from Alsa Project page), installed fine but... no sound; then being the noob I am, I supposed I messed up the installation and went looking for the "one click install" packages, found them at opensuse's software portal and installed latest version available (alsa-1.0.16.hg20080301-2.1.x86_64.rpm), and yet, no sound, after that I tried to go looking for automated updates via yast, it found some more 1.0.16'ish alsa packages alsa-firmware, alsa-utils, etc and updated all alsa packages to the latest available (1.0.16'ish, don't recall) <<BTW did a reboot after each attempt to install>>.

I can't to get the sound to work. Any suggestions?
Thanks in advance.

Cheers.
  #2 (permalink)  
Old 04-Mar-2008, 05:05
oldcpu
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Quote:
I have an HP dv9680 and can't seem to get the sound to come out of it......
First thing I did was installing the missing firmware package for alsa, didn't work; after that I tried to manually install cutting edge alsa (1.0.16 from Alsa Project page)[/b]
Actually (until you started messing with one click install) you did well. Please work your way through this guide (some of it you may have done already):
http://en.opensuse.org/AudioTroubleshooting
It may be you just need an edit to your /etc/modprobe.d/sound file, followed by an alsa restart.

If you attempt that, and it doesn't work for you, then please post here the URL output of the two diagnostic scripts on that guide. Also, please post the contents of your /etc/modprobe.d/sound file.
  #3 (permalink)  
Old 04-Mar-2008, 05:07
hmartinho
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Thanks for the quick answer, will do, I'm at work now, will edit this post with what you asked me as soon as I get home for lunch.

Cheers

Edit:

Here's the result of the first script onhttp://en.opensuse.org/AudioTroubleshootinghttp://pastebin.ca/927652

and the second script:http://nopaste.com/p/afjnXdELm

Hope you can help me!

Edit 2:

Weird... if I run "rpm -q alsa alsa-utils alsa-firmware" i get:
helder@osuse:~> rpm -q alsa alsa-utils alsa-firmware
alsa-1.0.16.hg20080301-2.1
alsa-utils-1.0.16.hg20080226-1.3
alsa-firmware-1.0.16.hg20080206-1.1

but if i run "cat /proc/asound/version"
helder@osuse:~> cat /proc/asound/version
Advanced Linux Sound Architecture Driver Version 1.0.14 (Thu May 31 09:03:25 2007 UTC).

and "cat /proc/asound/modules"
helder@osuse:~> cat /proc/asound/modules
0 snd_hda_intel

and yet "cat /proc/asound/cards" gets me:
helder@osuse:~> cat /proc/asound/cards
0 [Intel ]: HDA-Intel - HDA Intel
HDA Intel at 0xf8400000 irq 22

"uname -a"

helder@osuse:~> uname -a
Linux osuse 2.6.22.17-0.1-default #1 SMP 2008/02/10 20:01:04 UTC x86_64 x86_64 x86_64 GNU/Linux


Cheers.
  #4 (permalink)  
Old 04-Mar-2008, 08:14
hmartinho
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Updated!
Edit:
Got it, did as you suggested and got it to work.
Thank you very much.

Cheers
  #5 (permalink)  
Old 04-Mar-2008, 09:10
oldcpu
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Quote:
Here's the result of the first script on http://en.opensuse.org/AudioTroubleshooting
http://pastebin.ca/927652
and the second script:
http://nopaste.com/p/afjnXdELm[/b]
Thanks for that.
I can see you have a 64-bit openSUSE-10.3 with the latest kernel provided by Novell/SuSE-GmbH. Your HP DV9680 codec is an ALC268.

Quote:
Weird... if I run "rpm -q alsa alsa-utils alsa-firmware" i get:
helder@osuse:~> rpm -q alsa alsa-utils alsa-firmware
alsa-1.0.16.hg20080301-2.1
alsa-utils-1.0.16.hg20080226-1.3
alsa-firmware-1.0.16.hg20080206-1.1

but if i run "cat /proc/asound/version"
helder@osuse:~> cat /proc/asound/version
Advanced Linux Sound Architecture Driver Version 1.0.14 (Thu May 31 09:03:25 2007 UTC). [/b]
No so weird. That problem is clear from the script also. You did not update the alsa driver ! The driver is alsa-driver-kmp-default.

Go to http://en.opensuse.org/AudioTroubleshooting and install the latest alsa rpms (again) using the zypper commands given.

After installing the latest alsa drivers (don't forget to install alsa-driver-kmp-default) you should reboot (to restart alsa) and then if your sound still doesn't work, do a hand edit to your /etc/modprobe.d/sound file. According to the ALSA-Configuration.txt file (of which there is a copy on your openSUSE hard drive) the model options to consider for the ALC268 are:
Code:
******3stack****3-stack model
******toshiba****Toshiba A205
******acer********Acer laptops
******dell********Dell OEM laptops (Vostro 1200)
******zepto********Zepto laptops
******test********for testing/debugging purpose, almost all controls can
************adjusted.**Appearing only when compiled with
************$CONFIG_SND_DEBUG=y
******auto********auto-config reading BIOS (default)
You need to try each one individually, re-starting alsa after each attempt, until one of them works for your sound. More detailed guidance on how to do this edit is here:
http://en.opensuse.org/SDB:Intel-HDA_sound_problems
and here:
http://en.opensuse.org/AudioTroubleshooting
  #6 (permalink)  
Old 05-Mar-2008, 10:20
hmartinho
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Thank you so much!

Got it working as you might see in the edited post!

Cheers.
  #7 (permalink)  
Old 05-Mar-2008, 11:36
oldcpu
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Quote:
Got it working as you might see in the edited post![/b]
Congratulations!!

Out of curiosity, what worked for you? An alsa update and did you need to edit your /etc/modprobe.d/sound file? If so, with what?
  #8 (permalink)  
Old 06-Mar-2008, 17:27
hmartinho
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It worked as soon as I updated the Alsa drivers, after a reboot offcourse.

Cheers
 

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