Toshiba Satellite A215 7422 Sound Issue

I apologize that this is a common issue on these boards but i have spent the last week going through the audio troubleshooting guide over and over and cannot seem to get my audio working. Here are the results of the scripts the guide suggested running:
http://pastebin.ca/921194
http://nopaste.com/p/afr1yypLgb
I thank anybody willing to help me with my problem in advance.

cannot seem to get my audio working. Here are the results of the scripts the guide suggested running:
http://pastebin.ca/921194
http://nopaste.com/p/afr1yypLgb [/b]

Thanks for posting the script outputs.

I notice this from the scripts:

# ALSA Version
# ------------
# Driver version: 1.0.14
# Utilities version: 1.0.14[/b]

and this:

Codec info:
Codec: Realtek ALC268 [/b]

Which suggests you have an ALC268 and you have alsa-1.0.14. With an ALC268 you need at least alsa-1.0.15 to get the sound working properly, and alsa-1.0.16 is even better.

I think the guide makes it pretty clear you need to update your alsa, and it appears you have not. The audio troubleshooting guide provides you guidance as to how you can update your alsa. Please update your alsa per the guide instructions. Did you have a problem making the update?

Once you have updated your alsa, reboot your computer. If your sound still doesn't work, then edit your /etc/modprobe.d/sound file. Look for this line in that file:

options snd-hda-intel: enable=1 index=0

and either change it, or add it (if it is not there) to:

options snd-hda-intel enable=1 index=0 model=toshiba

Then restart your alsa per the guide instructions. Again, this is straight out of the audio troubleshooting guide.

Please, if one of those steps gives you difficulty in implementing the step, then please advise the details of your problem, and we can go from there.

Thanks for posting the script outputs.

I notice this from the scripts:
and this:Which suggests you have an ALC268 and you have alsa-1.0.14. With an ALC268 you need at least alsa-1.0.15 to get the sound working properly, and alsa-1.0.16 is even better.

I think the guide makes it pretty clear you need to update your alsa, and it appears you have not. The audio troubleshooting guide provides you guidance as to how you can update your alsa. Please update your alsa per the guide instructions. Did you have a problem making the update?

Once you have updated your alsa, reboot your computer. If your sound still doesn't work, then edit your /etc/modprobe.d/sound file. Look for this line in that file:

options snd-hda-intel: enable=1 index=0

and either change it, or add it (if it is not there) to:

options snd-hda-intel enable=1 index=0 model=toshiba

Then restart your alsa per the guide instructions. Again, this is straight out of the audio troubleshooting guide.

Please, if one of those steps gives you difficulty in implementing the step, then please advise the details of your problem, and we can go from there.
[/b]

Thank you again for the help
i am going to try updating but i am confused about this "bigSMP" thing when i check the kernel i get:
Linux linux-v8t1 2.6.22.5-31-default #1 SMP 2007/09/21 22:29:00 UTC x86_64 x86_64 x86_64 GNU/Linux
any suggestions would be greatly appreciated.
Again thank you for your patience with a linux newbie

i am going to try updating but i am confused about this "bigSMP" thing when i check the kernel i get:
Linux linux-v8t1 2.6.22.5-31-default #1 SMP 2007/09/21 22:29:00 UTC x86_64 x86_64 x86_64 GNU/Linux[/b]

To my knowledge, thats not what you get if you have a "big" SMP. ... From what I can see you have a nominal 64-bit openSUSE, but your kernel has not been updated (you have the original kernel).

Hence try these zypper commands (in a konsole/xterm with root permissions), in the exact order shown, instead of the one's in the audio troubleshooting guide:

zypper rr http://download.opensuse.org/reposit...E_10.3_Update/
zypper ar http://download.opensuse.org/reposit...openSUSE_10.3/ multimedia-audio01
zypper install alsa alsa-driver-kmp-default alsa-utils alsa-tools alsa-firmware
zypper rr http://download.opensuse.org/reposit...openSUSE_10.3/

Maybe copy and paste them so you don't make a syntax error.

Note - the zypper commands above remove reference to the URL provided by the guide (in case you forgot) and point to a directory that is specific to your openSUSE-10.3 original kernel version. "zypper rr URL" removes a repository from your zypper repositories, and "zypper ar URL some-arbitrary-name" adds a repository.

Then reboot your PC. And carry on with the audio troubleshooting guide from step-5.

To my knowledge, thats not what you get if you have a "big" SMP. ... From what I can see you have a nominal 64-bit openSUSE, but your kernel has not been updated (you have the original kernel).

Hence try these zypper commands (in a konsole/xterm with root permissions), in the exact order shown, instead of the one's in the audio troubleshooting guide:

[/b]

Finally got the sound working thank you again for all your help updating the kernel was the step i was missing.

Finally got the sound working thank you again for all your help updating the kernel was the step i was missing.[/b]

Congratulations! Glad to read you were successful.