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ARCHIVES - Hardware Questions about hardware installation or configuration in SUSE Linux

 
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Old 27-May-2008, 13:48
helen1
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Today I bought this printer. I connected it to usb port. OpenSuSE 10.3 detected it as: deskjetd2400series.

USB printer on //HP/Deskjet%20D2400%20series?serial=TH7BD553QN04Y7

I clicked edit and yast started downloading some drivers from repositories. It was finished and I clicked FINISH.

But I cant print.

Then I installed this: hplip.

But it wont print.

I installed printer on windows and its working fine.

What to do?
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Old 27-May-2008, 14:13
helen1
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I installed some HP program, and with this program I printed some test page, but in oo or some other program its inpossible.
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Old 27-May-2008, 14:29
peckinpah
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Try "deleting" the printer, then click "edit" again. Once you have clicked edit you should see a profile for the printer. Highlight where it says "ppd file" and click "edit" again.

There should be several ppd files there. You can try them one at a time and and click "test printing" to see if any of them work. Once you find one that works, click OK and OK and Finish.

If this does not work, I don't know what else to suggest, other than going back to Windows when you need to print.
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Old 27-May-2008, 15:15
oldcpu
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Quote:
... with this program I printed some test page, but in oo or some other program its inpossible.[/b]
If you are able to print the test page, then the problem is basically solved.

It should be just a simple matter then of ensuring the print statement in the configuration setup of each of the programs is sorted.

Can you still print a good test page?

Quote:
I installed some HP program[/b]
Can't you be more "specific" than "some HP program" ?? We are not in front of your PC, ... we can't surf thru menu's to see what you might have changed. In order to help, we need to know exactly what you have done, and what applications you have installed.
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Old 27-May-2008, 15:47
helen1
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Hmm, somehow in yast there are 3 printers, and in oo I choose first one-nothing, than I choosed second and printing started.lol

I dont know how but I can print. Maybe I just needed to restart my computer. I dont know.

That HP program came with hplip.

Thanx guys for help.
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Old 27-May-2008, 15:49
oldcpu
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Quote:
I dont know how but I can print. [/b]
Well if it works now, then my view is don't fix it.

CONGRATULATIONS on getting it working !!
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Old 27-May-2008, 16:11
helen1
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On openSuSE first something doesnt work, then sudenly it starts to work.lol

  #8 (permalink)  
Old 27-May-2008, 17:45
peckinpah
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Quote:
On openSuSE first something doesnt work, then sudenly it starts to work.lol
[/b]
It's not like it just suddenly started working all by itself for no reason.

It started working because you thought to yourself, "Hey I wonder what will happen if I try using one of these other printers I have installed here" and it worked.

Pretty much any problem in Suse can be solved with a little creative thought and some patience.

BTW, you could delete those other printers in YAST / Hardware / Printer if you get tired of looking at them, now that you know the solution to your problem and that it IS possible to get your printer working.
  #9 (permalink)  
Old 27-May-2008, 18:36
rivenought
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Helen,
That new printer you picked up is a very good one for the price. I have installed more of the HP 2360 units than I can remember. The replacement HP 2460 units are the most popular that I suggest and install right now. For $50, you get a printer with excellent support in Linux. The cartridges are a tad small, but if you make sure you adjust your print settings to use "grayscale" and "text" when printing plain documents, you can stretch the life of the tri-color cartridge. Enjoy!
  #10 (permalink)  
Old 29-May-2008, 11:59
Caladan
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I had some problems with HP printer also as I posted elsewhere on this forum, ended up with 2 printers, what what I can gather from all the info I read is this (please correct me if I am wrong)

- to make the HP printer work correctly it needs to use hplib
- installing the printer in yast you thus dont select usb but instead select hplib
- yast will give some message about the hplib service needed and starting it

what I ran into with the above was:

- hplib service never got started on the 1st install
- after a reboot yast came with the message of new hardware (printer) found and installed that printer as usb
- cups after that also showed 2 printers: HP_PCS_2170_series and HP_PCS_2170_series-2 (http://localhost:631/printers/)

- printing to the HP_PCS_2170_series works fine in cups, kate, open office
- printing to the HP_PCS_2170_series-2 does not work in cups, kate, open office
- removing the HP_PCS_2170_series-2 will mess the whole thing up and will need to remove HP_PCS_2170_series also and basicly start from scrath

so I ended up with:

HP_PCS_2170_series which shows connection in cups and yast: hp:/usb/PSC_2170_Series?serial=MY43OF53Z873
HP_PCS_2170_series-2 which shows connection in cups and yast usb://HP/PSC%202170%20Series?serial=MY43OF53Z873

From what I understand from here (https://answers.launchpad.net/hplip/+question/27509) the self made/installed printer HP_PCS_2170_series using hplib returns a diffrent device id then the auto-detect/install from yast which uses usb... hence yast thinking you got a 2nd usb printer next the to the hp:/usb/

I am still not clear why, if I remove HP_PCS_2170_series-2 the whole thing will fall appart but.... oh well

hope this helps to shed some light... onto something anyways

-cal
 
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