Configuration problems with HP 6540

I have an HP Deskjet 6540 and this worked well with SUSE 10.2. With
SUSE 10.3 the printer works fine until the next reboot and then cannot
be used.

The only way I can overcome this is to delete the printer (YaST) and
add it again. It then works fine until the next boot.

I am up to date with SUSE 10.3 Upgrades.

I have installed Virtualbox, which recompiles the Kernel (I don't know
if this is significant).

Could I get some advise on how to keep the printer configured?

Dick.


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On Wed, 21 Nov 2007 20:26:02 GMT
Dick Bannister <Dick.Bannister@no-mx.forums.novell.com> wrote:

>
> I have an HP Deskjet 6540 and this worked well with SUSE 10.2. With
> SUSE 10.3 the printer works fine until the next reboot and then cannot
> be used.
>
> The only way I can overcome this is to delete the printer (YaST) and
> add it again. It then works fine until the next boot.
>
> I am up to date with SUSE 10.3 Upgrades.
>
> I have installed Virtualbox, which recompiles the Kernel (I don't know
> if this is significant).
>
> Could I get some advise on how to keep the printer configured?
>
> Dick.
>
>
Hi
Have you tried running hp-setup as root user?

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Cheers Malcolm °¿° (Linux Counter #276890)
SLED 10.0 SP1 x86_64 Kernel 2.6.16.53-0.16-smp
up 23:46, 1 user, load average: 0.20, 0.10, 0.03

Thanks for the thought. Since using YaST I am forced to log in as root,
so I believed that I was acting as the root user. Your comment made me
log in as a root user and then try to configure the printer. It seems
to have worked! The printer has worked through several reboots. I
will see over the next few days if it lasts. I certainly appreciate
your fine comments.


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Unfortunately the problem is still with me. The Printer can work after
several reboots, but after turning it on this morning, the printer
won't work again. I have not been doing anything strange on the
computer!!

SuSE 10.3 uses hplip 2.7.7 -37.2 and I have downloaded and installed
this again with no effect. The hplip is not the most recent version,
but the printer does not need a more up to date version.

Any ideas?


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On Thu, 22 Nov 2007 23:16:02 GMT
Dick Bannister <Dick.Bannister@no-mx.forums.novell.com> wrote:

>
> Unfortunately the problem is still with me. The Printer can work
> after several reboots, but after turning it on this morning, the
> printer won't work again. I have not been doing anything strange on
> the computer!!
>
> SuSE 10.3 uses hplip 2.7.7 -37.2 and I have downloaded and installed
> this again with no effect. The hplip is not the most recent version,
> but the printer does not need a more up to date version.
>
> Any ideas?
>
>
Are cups and hplip set to run during startup? look in
yast->system->System Services (Runlevel)


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Cheers Malcolm °¿° (Linux Counter #276890)
SLED 10.0 SP1 x86_64 Kernel 2.6.16.53-0.16-smp
up 0:15, 1 user, load average: 0.73, 0.50, 0.44

I had a look and hplip was not set to run on startup, so I enabled this
thinking that you had solved the problem. Unfortunately, no so. The
printer setup lasts through several boots and then stops. I have been
wondering what I do on the computer - nothing unusual except runing XP
on virtual box from time to time. I don't think this could matter,
since I have now disabled USB and there is no printer specified on XP.
I certainly appreciate your suggestions.


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On Mon, 26 Nov 2007 21:46:02 GMT
Dick Bannister <Dick.Bannister@no-mx.forums.novell.com> wrote:

>
> I had a look and hplip was not set to run on startup, so I enabled
> this thinking that you had solved the problem. Unfortunately, no
> so. The printer setup lasts through several boots and then stops. I
> have been wondering what I do on the computer - nothing unusual
> except runing XP on virtual box from time to time. I don't think
> this could matter, since I have now disabled USB and there is no
> printer specified on XP. I certainly appreciate your suggestions.
>
>
Hi
It may be virtual box grabbing the USB, I don't use that but do use
vmware workstation and have no issues with my F-340 3-in1.
When it happens again, I would look at your cups webpage
http://localhost:631 you need to create a password though lppasswd (see
man lppasswd) as it may just be taking the device offline.
Then look at the logs in /var/log/cups to see if there is anything
there or /var/log/messages. Then try an rchplip restart the rccups
restart as root user and see how it goes.

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SLED 10.0 SP1 x86_64 Kernel 2.6.16.53-0.16-smp
up 1 day 22:53, 2 users, load average: 0.27, 0.21, 0.11

Hi Malcolm,
Thanks for telling me about localhost:631 - this gave me some insights.
It turns out that when I turn off the printer (at the wall) and turn it
on again, a new printer is automatically created. The following data
from cups shows this.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~
Description: HP_Deskjet_6500
Location:
Make and Model: HP DeskJet 6540 Foomatic/hpijs (recommended)
Printer State: idle, accepting jobs, published.
Device URI: hp:/usb/Deskjet_6500?serial=MY48B3R1W0040J-F


printer (Default Printer) "Paused"
Description: printer
Location:
Make and Model: HP DeskJet 6540 Foomatic/hpijs (recommended)
Printer State: stopped, accepting jobs, published.
Device URI: usb://HP/Deskjet%206500?serial=MY48B3R1W0040J
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~
As you can see, the default printer is idle.

I have tried printing on the "new" printer and the default printer once
it has been started up - neither work. The only solution I have found
is to delete them both and add the printer again.

I don't know why this is happpening - any clues? I have looked at the
error logs, but, in my ignorance, nothing stands out.

Dick


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On Tue, 27 Nov 2007 21:16:02 GMT
Dick Bannister <Dick.Bannister@no-mx.forums.novell.com> wrote:

>
> Hi Malcolm,
> Thanks for telling me about localhost:631 - this gave me some
> insights. It turns out that when I turn off the printer (at the wall)
> and turn it on again, a new printer is automatically created. The
> following data from cups shows this.
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~
> Description: HP_Deskjet_6500
> Location:
> Make and Model: HP DeskJet 6540 Foomatic/hpijs (recommended)
> Printer State: idle, accepting jobs, published.
> Device URI: hp:/usb/Deskjet_6500?serial=MY48B3R1W0040J-F
>
>
> printer (Default Printer) "Paused"
> Description: printer
> Location:
> Make and Model: HP DeskJet 6540 Foomatic/hpijs (recommended)
> Printer State: stopped, accepting jobs, published.
> Device URI: usb://HP/Deskjet%206500?serial=MY48B3R1W0040J
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~
> As you can see, the default printer is idle.
>
> I have tried printing on the "new" printer and the default printer
> once it has been started up - neither work. The only solution I have
> found is to delete them both and add the printer again.
>
> I don't know why this is happpening - any clues? I have looked at the
> error logs, but, in my ignorance, nothing stands out.
>
> Dick
>
>
Hi
OK, if your using gnome it's in the Control Center -> Removable Drives
and Media -> Printers & Scanners where you can disable the commands to
add them. I'm guessing your using KDE as you don't get the pop-up?

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Cheers Malcolm °¿° (Linux Counter #276890)
SLED 10.0 SP1 x86_64 Kernel 2.6.16.53-0.16-smp
up 2 days 23:22, 3 users, load average: 0.15, 0.24, 0.18

Hi Malcolm,
Yes, I'm using KDE.
Dick


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