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  #1 (permalink)  
Old 27-May-2007, 15:06
Haitham A. Gad
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Default ethernet card doesn't work

Hi All,

Please, I need your help to solve my problem. openSuSE 10.2 x86_64
cannot see my ethernet card correctly.

System Specs:

- Toshiba laptop (Satellite A135-S4467),
- Dual boot (Windows Vista Home Premium (32-bit), openSuSE 10.2 x86_64),

-Concerning the Network Card:
On windows ipconfig /all gives:
Realtek RTL8101 Family PCI-E Fast Ethernet NIC (NDIS 6.0).

On linux, Yast says: Toshiba America Info Systems network card.


The network is working fine on Windows Vista but is not working on
openSuSE 10.2. I cannot ping other members of the network. The cable LED
is not even blinking.

I tried to configure a static IP. I entered the IP, the subnet mask and
the Gateway but it is still not working.

I made acpi=off but it doesn't solve the problem either.

What can I do to solve this problem?

Thank you in advance.

  #2 (permalink)  
Old 27-May-2007, 15:27
Larry Finger
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Default Re: ethernet card doesn't work

Haitham A. Gad wrote:
> Hi All,
>
> Please, I need your help to solve my problem. openSuSE 10.2 x86_64
> cannot see my ethernet card correctly.
>
> System Specs:
>
> - Toshiba laptop (Satellite A135-S4467),
> - Dual boot (Windows Vista Home Premium (32-bit), openSuSE 10.2 x86_64),
>
> -Concerning the Network Card:
> On windows ipconfig /all gives: Realtek RTL8101 Family PCI-E
> Fast Ethernet NIC (NDIS 6.0).
>
> On linux, Yast says: Toshiba America Info Systems network card.
>
>
> The network is working fine on Windows Vista but is not working on
> openSuSE 10.2. I cannot ping other members of the network. The cable LED
> is not even blinking.
>
> I tried to configure a static IP. I entered the IP, the subnet mask and
> the Gateway but it is still not working.
>
> I made acpi=off but it doesn't solve the problem either.
>
> What can I do to solve this problem?
>
> Thank you in advance.


That driver is not built into Linux. You can download it from
http://www.realtek.com.tw/downloads/...etDown=false#2.

Larry
  #3 (permalink)  
Old 28-May-2007, 14:31
Haitham Gad
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Default Re: ethernet card doesn't work

Thank you very much ... The network is now working fine

  #4 (permalink)  
Old 31-May-2007, 20:22
Devanand
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Default Re: ethernet card doesn't work

Hi,

I have the same exact configuration laptop, however I was not able to get
the NIC to work.
I was able to get the wireless working though.

Any help is greatly appreciated, I am working on windows vista for the
past 3 weeks just because it has ethernet enabled.

Thanks,
Deva.

  #5 (permalink)  
Old 31-May-2007, 23:51
Larry Finger
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Default Re: ethernet card doesn't work

Devanand wrote:
> Hi,


>
> I have the same exact configuration laptop, however I was not able to
> get the NIC to work.
> I was able to get the wireless working though.
>
> Any help is greatly appreciated, I am working on windows vista for the
> past 3 weeks just because it has ethernet enabled.


You cabn get the Linux driver from
http://www.realtek.com.tw/downloads/...etDown=false#2.

Larry
  #6 (permalink)  
Old 01-Jun-2007, 10:29
Devanand
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Default Re: ethernet card doesn't work

Hi,

I tried installing the driver you have posted. It does not seem to work.

Thanks,
Deva.

  #7 (permalink)  
Old 01-Jun-2007, 13:12
Larry Finger
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Default Re: ethernet card doesn't work

Devanand wrote:
> Hi,
>
> I tried installing the driver you have posted. It does not seem to work.


It did for haithamgad@gmail.com. Is the module loaded? Were there any error messages in the logs?
Just saying "It does not seem to work" is not very much to go on.

Larry
  #8 (permalink)  
Old 01-Jun-2007, 16:54
Devanand
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Default Re: ethernet card doesn't work

I am sorry, here is the config.

05:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E PCI
Express Fast Ethernet controller (rev 01)
Subsystem: Toshiba America Info Systems Unknown device ff00
Flags: bus master, fast devsel, latency 0, IRQ 185
I/O ports at 4000 [size=256]
Memory at da000000 (64-bit, non-prefetchable) [size=4K]
[virtual] Expansion ROM at d4000000 [disabled] [size=64K]
Capabilities: [40] Power Management version 2
Capabilities: [48] Vital Product Data
Capabilities: [50] Message Signalled Interrupts: Mask- 64bit+ Queue=0/1
Enable-
Capabilities: [60] Express Endpoint IRQ 0
Capabilities: [84] Vendor Specific Information
Capabilities: [100] Advanced Error Reporting
Capabilities: [12c] Virtual Channel
Capabilities: [148] Device Serial Number 36-81-ec-10-00-00-10-01
Capabilities: [154] Power Budgeting

The one that gets listed in KNetworkManager is the subsystem:Toshiba
america info.

I tried disabling, enabling and switching driver from r8169 to r1000 to
r8168. Nothing works. The light does not even glow when the cable is
connected.

However one thing I noticed is on boot up the light comes on for a second
and then permanently goes off.

This card works fine with Vista and Fedora, I was not comfortable with
fedora hence switched to suse which I used to working with.

My last option is to re-install suse and switch drivers.

Please let me know if I can try something else before that.


Thanks,
Deva.

  #9 (permalink)  
Old 01-Jun-2007, 18:49
Larry Finger
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Default Re: ethernet card doesn't work

Devanand wrote:
>
> This card works fine with Vista and Fedora, I was not comfortable with
> fedora hence switched to suse which I used to working with.
>
> My last option is to re-install suse and switch drivers.
> Please let me know if I can try something else before that.


Boot a Fedora live CD and use lsmod to see what module is loaded. Then make sure the same module is
loaded in openSUSE. A reinstall shouldn't be necessary.

Larry
  #10 (permalink)  
Old 30-Dec-2007, 15:06
multiquantumwell
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Default Re: ethernet card doesn't work


I have exactly the same problem with a toshiba laptop A135 s7404 model
with the same ethernet card, I get the same configuration, names,
outputs, etc like you Devanand. But even a test with ubuntu live cd
doesn't make results, no pings...
In my case I have a dual boot with Windows vista (and opensuse), in
ubuntu forums I read that it is problem with vista config which is
resolved by activating the "wake on lan" option in system configuration
in windows, I did it, but no results.
I read is was a driver misconfig by default in suse, i made an
apparently clean reinstalling driver, but with no success.
My last option is a complete suse reinstall but, I am not sure if it
will solve the problem. Finally I read that this lap model has been
tested with fedora 8 and no problems more than wifi (easily
resolvable), but I would preffer opensuse.
Any suggestions? What finally did you do with this problem?


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