email problems - cannot send emails

I tried to configure a dial-up modem connection in SuSe 9.2 and a few weeks
ago in 9.3. I can connect to the internet and browse (using Firefox). I can
receive emails. I can send email with the word test in the body and subject
line. However any longer email will not be send. I tried with Kinternet
and kde3networking-dialup. I use Thunderbird for email. Same problem. Any
help would be appreciated.
Thanks
Uli

uli.fuerst@weltec.ac.nz adjusted his/her tinfoil beanie to post:

> I tried to configure a dial-up modem connection in SuSe 9.2 and a few
> weeks ago in 9.3. I can connect to the internet and browse (using
> Firefox). I can receive emails. I can send email with the word test in
> the body and subject
> line. However any longer email will not be send. I tried with
> Kinternet and kde3networking-dialup. I use Thunderbird for email. Same
> problem. Any help would be appreciated.
> Thanks
> Uli

Can you send longer mails with kmail or other mail client?

Just trying to find wether this is a Thunderbird problem, I have never
used that for sending mails.


--
Mark
Twixt hill and high water
N. Wales, UK
Novell Support Forums SysOp

> uli.fuerst@weltec.ac.nz adjusted his/her tinfoil beanie to post:
>
> > I tried to configure a dial-up modem connection in SuSe 9.2 and a few
> > weeks ago in 9.3. I can connect to the internet and browse (using
> > Firefox). I can receive emails. I can send email with the word test in
> > the body and subject
> > line. However any longer email will not be send. I tried with
> > Kinternet and kde3networking-dialup. I use Thunderbird for email. Same
> > problem. Any help would be appreciated.
> > Thanks
> > Uli
>
> Can you send longer mails with kmail or other mail client?
>
> Just trying to find wether this is a Thunderbird problem, I have never
> used that for sending mails.
>
>
> --
> Mark
> Twixt hill and high water
> N. Wales, UK
> Novell Support Forums SysOp
>

I have not tried this, however these were different Thunderbird versions
and the configuration was both on a new install on 9.2 and on 9.3. However
I have received a further lead from someone else which I will try out over
the weekend. The computer is an Asus Laptop which I use with an external
Hardware modem through a USB to Serial converter. I have been told the
problem might be with the flow control which is set to crtscts on the
modem, but the harware flow control might not work through the USB to
Serial Converter. If this does not solve the problem, I will try another
mail client.
Thanks
Uli

> > uli.fuerst@weltec.ac.nz adjusted his/her tinfoil beanie to post:
> >
> > > I tried to configure a dial-up modem connection in SuSe 9.2 and a few
> > > weeks ago in 9.3. I can connect to the internet and browse (using
> > > Firefox). I can receive emails. I can send email with the word test in
> > > the body and subject
> > > line. However any longer email will not be send. I tried with
> > > Kinternet and kde3networking-dialup. I use Thunderbird for email. Same
> > > problem. Any help would be appreciated.
> > > Thanks
> > > Uli
> >
> > Can you send longer mails with kmail or other mail client?
> >
> > Just trying to find wether this is a Thunderbird problem, I have never
> > used that for sending mails.
> >
> >
> > --
> > Mark
> > Twixt hill and high water
> > N. Wales, UK
> > Novell Support Forums SysOp
> >
>
> I have not tried this, however these were different Thunderbird versions
> and the configuration was both on a new install on 9.2 and on 9.3. However
> I have received a further lead from someone else which I will try out over
> the weekend. The computer is an Asus Laptop which I use with an external
> Hardware modem through a USB to Serial converter. I have been told the
> problem might be with the flow control which is set to crtscts on the
> modem, but the harware flow control might not work through the USB to
> Serial Converter. If this does not solve the problem, I will try another
> mail client.
> Thanks
> Uli

The flow control with the modem through USB to serial converter made no
difference. Kmail and Evolution had the same problem. With Kmail the
progress indicator went each time to 91% before the transmission of the
email stopped. Changes in flow control (hardware/software/none) made no
difference it always went to 91%. When I deleted half of the email and
tried to send it it went only to 87%??. Error message is timeout exceeded.
Any suggestions would be appreciatet.
Uli

uli.fuerst@weltec.ac.nz wrote:

>> > uli.fuerst@weltec.ac.nz adjusted his/her tinfoil beanie to post:
>> >
>> > > I tried to configure a dial-up modem connection in SuSe 9.2 and a
>> > > few weeks ago in 9.3. I can connect to the internet and browse
>> > > (using Firefox). I can receive emails. I can send email with the
>> > > word test in the body and subject
>> > > line. However any longer email will not be send. I tried with
>> > > Kinternet and kde3networking-dialup. I use Thunderbird for email.
>> > > Same problem. Any help would be appreciated.
>> > > Thanks
>> > > Uli
>> >
>> > Can you send longer mails with kmail or other mail client?
>> >
>> > Just trying to find wether this is a Thunderbird problem, I have
>> > never used that for sending mails.
>> >
>> >
>> > --
>> > Mark
>> > Twixt hill and high water
>> > N. Wales, UK
>> > Novell Support Forums SysOp
>> >
>>
>> I have not tried this, however these were different Thunderbird
>> versions and the configuration was both on a new install on 9.2 and
>> on 9.3. However I have received a further lead from someone else
>> which I will try out over the weekend. The computer is an Asus Laptop
>> which I use with an external Hardware modem through a USB to Serial
>> converter. I have been told the problem might be with the flow
>> control which is set to crtscts on the modem, but the harware flow
>> control might not work through the USB to Serial Converter. If this
>> does not solve the problem, I will try another mail client.
>> Thanks
>> Uli
>
> The flow control with the modem through USB to serial converter made
> no difference. Kmail and Evolution had the same problem. With Kmail
> the progress indicator went each time to 91% before the transmission
> of the email stopped. Changes in flow control (hardware/software/none)
> made no difference it always went to 91%. When I deleted half of the
> email and tried to send it it went only to 87%??. Error message is
> timeout exceeded. Any suggestions would be appreciatet.
> Uli

I'm going to offer a pretty non-technical possibility: perhaps your SMTP
settings require either 1) a username/password; 2) don't require a
username/password and you have the opposite set up. Although I would
think you'd get an error message saying that the message couldn't be
sent, this is one thing to look at. It sounds like it is trying to send
but timing out when authentication isn't correct.

Malke
--
"I have a cunning plan..."

Malke adjusted his/her tinfoil beanie to post:


> I'm going to offer a pretty non-technical possibility: perhaps your
> SMTP settings require either 1) a username/password; 2) don't require
> a username/password and you have the opposite set up. Although I would
> think you'd get an error message saying that the message couldn't be
> sent, this is one thing to look at. It sounds like it is trying to
> send but timing out when authentication isn't correct.
>
> Malke

Good catch Malke,

Another thought on these lines, when in kmail use the account settings
and in the advanced setting you can test what your isp or mail provider
will accept for the tranfer ( pipelined, encryption methods etc... )

Just try the "test" and it will query your mail server and then show you
what choices can be used.

A while ago I had a similar problem with my ISP when the had upgraded
and changed what the mail server would accept and all my mails bounced
until I chose the right encryption.

HTH
--
Mark
Twixt hill and high water
N. Wales, UK
Novell Support Forums SysOp

> Malke adjusted his/her tinfoil beanie to post:
>
>
> > I'm going to offer a pretty non-technical possibility: perhaps your
> > SMTP settings require either 1) a username/password; 2) don't require
> > a username/password and you have the opposite set up. Although I would
> > think you'd get an error message saying that the message couldn't be
> > sent, this is one thing to look at. It sounds like it is trying to
> > send but timing out when authentication isn't correct.
> >
> > Malke
>
> Good catch Malke,
>
> Another thought on these lines, when in kmail use the account settings
> and in the advanced setting you can test what your isp or mail provider
> will accept for the tranfer ( pipelined, encryption methods etc... )
>
> Just try the "test" and it will query your mail server and then show you
> what choices can be used.
>
> A while ago I had a similar problem with my ISP when the had upgraded
> and changed what the mail server would accept and all my mails bounced
> until I chose the right encryption.
>
> HTH
> --
> Mark
> Twixt hill and high water
> N. Wales, UK
> Novell Support Forums SysOp
>
I went through these options mentioned with Kmail although I tried with
SMTP authentication previously with THunderbird. If I set up the SMTP
authentication I get the error message that this is not supportet by my
ISP. The test button comes up with the same settings I had before. THe mail
logs tell only that ppp connection was established, the DNS servers, IP
addresses etc as if everything would be working fine. I can send a email
with 1 line, with 10 lines the performance goes to 87% with 20 lines to 91%
an email with two pictures attached even to 99%. The settings - as far as I
can see - are the same as on my old desktop where I can do everythign in
Windows 2000 and Redhat9. Is it a SuSE problem? Why no log when mail fails?
the syslog-ng states "filter f_mailerr { level(err, crit) and
facility(mail); };" I wonder if it makes a difference if I instead put
"filter f_mailerr { level(err..emerg) and facility(mail); };" ? Any ideas
would be appreciated.

uli.fuerst@weltec.ac.nz adjusted his/her tinfoil beanie to post:


> Why no log when mail fails? the syslog-ng states
> "filter f_mailerr { level(err, crit) and facility(mail); };" I wonder
> if it makes a difference if I instead put "filter f_mailerr {
> level(err..emerg) and facility(mail); };" ? Any ideas would be
> appreciated.

Did it make any difference?

--
Mark
Twixt hill and high water
N. Wales, UK
Novell Support Forums SysOp

> uli.fuerst@weltec.ac.nz adjusted his/her tinfoil beanie to post:
>
>
> > Why no log when mail fails? the syslog-ng states
> > "filter f_mailerr { level(err, crit) and facility(mail); };" I wonder
> > if it makes a difference if I instead put "filter f_mailerr {
> > level(err..emerg) and facility(mail); };" ? Any ideas would be
> > appreciated.
>
> Did it make any difference?
>
> --
> Mark
> Twixt hill and high water
> N. Wales, UK
> Novell Support Forums SysOp
>
No difference in the mail log. However in /var/log/messages there is
sometimes the message "ip-up: fetchmail: no mailservers have been
specified". I looked in the /etc/ppp/ip-up script but didn't find anything
relevant. However I want to sent the mail per SMTP, I wouldn't need a mail
server there.
I went through all the settings again over the weekend but it did not make
any difference. I still can send small emails (one line) bigger ones just
stop somewhere through. I can see on the modem lights when it stops and
that is it. However I found that the internet stopped downloading web pages
too. I don't use internet much from home as I have braodband at work , the
dial-up is just for the email mostly. So I did not notice it earlier.

uli.fuerst@weltec.ac.nz adjusted his/her tinfoil beanie to post:


> No difference in the mail log. However in /var/log/messages there is
> sometimes the message "ip-up: fetchmail: no mailservers have been
> specified". I looked in the /etc/ppp/ip-up script but didn't find
> anything relevant. However I want to sent the mail per SMTP, I
> wouldn't need a mail server there.
> I went through all the settings again over the weekend but it did not
> make any difference. I still can send small emails (one line) bigger
> ones just stop somewhere through. I can see on the modem lights when
> it stops and that is it. However I found that the internet stopped
> downloading web pages too. I don't use internet much from home as I
> have braodband at work , the dial-up is just for the email mostly. So
> I did not notice it earlier.


Does the e-mail and browsing work with broadband?

If so what modem is it?

I guess it this is a laptop and uses an internal winmodem?


--
Mark
Twixt hill and high water
N. Wales, UK
Novell Support Forums SysOp