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Old 06-Jul-2009, 05:39
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Default hplip hosed yet again after recent updates - 05-July-2009

If anyone else is having problems with their HP Photosmart (c4580) multifunction after the latest updates, here's what I did to get mine working once again -

1. Uninstalled hplip (ALL versions including standard AND packman), this also automatically uninstalls hplip-hpcups (which seems to be the cause of the problems) and automatically re-instates hplip-hpijs instead.

2. Remove all installed printers in Yast and also check on http://localhost:631 to make sure they are all removed.

3. If you have (as I did) lots of annoying test pages spooled and waiting to be printed, reboot now to (hopefully) get rid of them.

4. Disable your firewall (through yast) and add allowed service - cups. You might want to restart it, but to save time/frustrations/headaches/smashing your computer and printer out of frustration I would leave it disabled until you have successfully achieved a test page printout!

5. Download hplip-3.9.6b.run from here - HP Linux Imaging and Printing and follow the install instructions. It should eventually bring up the GUI interface where you can detect your printer.

5a. If it doesn't find your printer in the scan, then you are most likely going to have problems. Make sure your firewall is disabled/allowed and that the printer is actually reachable (ie by ping or the web interface). If still not reachable, then you need to find out your printer's IP address and enter that in a browser and get it's hostname.

Here is an example of mine -



The hostname is at the top left of the page, ie HPAF3FC3 in my case. Incidentally you can enter that into your browser - http://HPAF3FC3, which saves you having to enter the IP number.

6. All should now be ok, try a test print.

7. If still not working, all I can suggest is to play around uninstalling/re-installing all the cups and HP stuff until you find the right combination . For me (I believe) the problem was the updated packman version of hplip because it now demands the hplip-hpcups package which seems to be the root of the problem. Installing (and auto-compiling) the version from hplipopensource.com avoids having to install it, and you can still use the old hplip-hpijs.

Good luck!
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