Novell Support
In case any new user has purchased a "boxed" version of openSUSE, and is looking for official Novell support for their openSUSE, here are a couple of links:
Circumstances Warranting Installation Assistance for openSUSE
NOVELL: openSUSE: Support Requirements
Table providing level of support one can get with commercial boxed openSUSE
NOVELL: openSUSE: Support Service Catalog
Having noted that, if one has problems with their openSUSE, please post the details of your problem here on our forum, and there is a chance one of the many volunteers on our forum will be able to help you.