That was patronizing, but that's OK as I am sure you know linux way better than I do. I try not to do the same when I explain things I know to someone, but everybody has a different style.
As I said, I'm running Ubuntu and openSUSE on the same computer, and my experience is different then yours. It is true that one cannot generalize based on one or two samples, but there must be a good reason why every single article and review states that Ubuntu is easier to use.
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IMHO your problem was you simply did not know what to do to set yours up, and rather than spend some time on this forum and IRC #suse trying to get help, you made an inaccurate assessment.
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How much time would really be enough? It's not like I never recompiled linux drivers to use them with with an updated Kernel (e.g., GPIB), or I never compiled an application that somebody else wrote, or that I never managed to get the multimedia to work. The only problem is that everything seems more difficult under SUSE then under Ubuntu.
And, regarding repositories, yes, I can go and read a great deal of articles, just to set up the eqiuvalent of Ubuntu's defalut + medibuntu. Under ubuntu I had to enable: default ones + packman + vlc + science (for scipy, numpy, etc), then I had to run some custom made script to get the fonts. I'm pretty sure this is NOT so much easier to do then under Ubuntu.
Reply to some points:
2. I did add packman, it did not help under Gnome, it did help under KDE.
3. As I said, I did set all the repositories, but now I have to find all the packages that are both in regular and packman repositories and "upgrade" them.
4. Why are you talking about "alsa", when the problem with audio control was with "pulse". The little "volume" icon was controling pulse, and it was not working.
>> I was spending 95% of my time teaching the Ubuntu users Linux basics. But without doubt, the VAST majority of users with sound problems in #alsa are Ubuntu users.
While I like to learn about OSs, I prefer to use them while steering away from MS at the same time. Why is it so important to know about internal working of a kernel to be able to use your computer?